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Network Specialist
AT&T Global Network Services Czech Republic
Place of work
Palachovo Namesti 726/2, - Brno, Brno - City
Palachovo Namesti 726/2, - Brno, Brno - City
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Responsible for offering support to vendors performing maintenance or new installation of equipment on AT&T cell sites.
Roles and responsibilities:
Daily activity include:
• Register and document in the NFSD ticketing data base all the activities performed on cell sites national wide;
• Perform pre and post health checks for all equipments co-located at a cell site to ensure that upon completion of the work, the overall status is at least as good as it was prior to the performed activity;
• Operate with AOTS-CTS tickets to suppress alarms on sites during the planned maintenance work;
• Lock and unlock equipments in various technologies (GSM, UMTS and LTE) and in multi-vendor OSSs such as Nokia, Siemens, Nortel, Ericsson and Alcatel-Lucent;
• Troubleshoot new alarms either remotely or by guiding the vendor in order to solve the fault and clear the alarm;
• Retrieve and analyze quality indicators like RSSI, VSWR and KPIs to determine a cell’s performance;
• Collaborate with other departments to escalate trouble tickets created for alarms that could not be solved by us nor the vendor after the work was completed
Working hours: shift work 24/7 support
Roles and responsibilities:
Daily activity include:
• Register and document in the NFSD ticketing data base all the activities performed on cell sites national wide;
• Perform pre and post health checks for all equipments co-located at a cell site to ensure that upon completion of the work, the overall status is at least as good as it was prior to the performed activity;
• Operate with AOTS-CTS tickets to suppress alarms on sites during the planned maintenance work;
• Lock and unlock equipments in various technologies (GSM, UMTS and LTE) and in multi-vendor OSSs such as Nokia, Siemens, Nortel, Ericsson and Alcatel-Lucent;
• Troubleshoot new alarms either remotely or by guiding the vendor in order to solve the fault and clear the alarm;
• Retrieve and analyze quality indicators like RSSI, VSWR and KPIs to determine a cell’s performance;
• Collaborate with other departments to escalate trouble tickets created for alarms that could not be solved by us nor the vendor after the work was completed
Working hours: shift work 24/7 support
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 2736806
Termin der Veröffentlichung: 26.9.2016
2016-09-26
Lokalität: Brno - City Arbeitsstelle: IT Network Administrator, Network and Service Operation Specialist Gesellschaft: AT&T Global Network Services Czech Republic