Specialist, Quality Auditing Reporting

AT&T Global Network Services Slovakia

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
Salary from 1520 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.

Information about the position

Job description, responsibilities and duties

Specialist in Quality Auditing and reporting will support both the existing Managed Services and Outsourcing/Network Sourcing Service Lines and clients and the transition of new. Audit and convert clients’ hardware inventory to Global Vendor Management (GVM) manual and/or automated maintenance support. Analyze inventory data quality and identify deficiencies. Work with various teams to ensure data improvement and drive adherence to quality. Validate compliance to contracts. Provide analysis and reporting at both an account and supplier level.

Other key functions:
- Automated Maintenance at the Appropriate Costs and Coverage Levels
- Data Analysis and Correction activities
- Address Exception Reporting to Field for Correction for All Managed Data Services
- Service Lines and Network Sourcing/Outsourcing Customers under GVM maintenance support
- Re-eligible Site and Parts Analysis
- Maintenance Cost Report Analysis, Formatting and Distribution Analysis and Approvals
- Special Projects and assignments as necessary such as New Offer Support Maintenance Model Design, Vendor SLA Improvement and other projects.
- Maintenance Inventory Management and Oversight for several Managed Data Services Service Lines’ and Network Sourcing/Outsourcing Customers’ Inventories to ensure clients’ assets are under Global Vendor Management (GVM)
- Audit and convert clients’ hardware inventory to Global Vendor Management (GVM) manual and/or automated maintenance support
- Analyze inventory data quality and identify deficiencies
- Work with various teams to ensure data improvement and drive adherence to quality
- Validate compliance to contracts
- Preliminary Vendor Pre-Billing Data Preparation
- Provide analysis and reporting at both an account and supplier level.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Experience with Managed Services, Outsourcing/ Network Sourcing client support. - AT&T GPS and/or NC3 Enablement System experience
- Automated Maintenance at the Appropriate Costs and Coverage Levels
- Strong MS Excel skills
- MS Access database knowledge is a plus
- Ability to think analytically, reach logical conclusions and take action
- Strong leadership, teamwork and communications skills
- Ability to manage large workloads in short timeframes
- Excellent English language written and verbal communication skills
- Team player

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Brief description of the company

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ID: 3405640  Termin der Veröffentlichung: 25.6.2019  Die Grundlohnkomponente (brutto) und andere Belohnungen: Salary from 1520 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.