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Customer Service in Airline Business
BlueLink International CZ s.r.o.
Place of work
Olivova 2096/4, 110 00 Praha 1, Prague
Olivova 2096/4, 110 00 Praha 1, Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programs, booking of flight tickets and other customer services to airline and hotel chain clients.
Currently we are looking for a new colleague for the position:
Customer Service Coordinator – with excellent GERMAN / FRENCH / ITALIAN / RUSSIAN / ROMANIAN
What are you going to do?
• Book air tickets by the phone
• Work for Air France, Delta Airlines and KLM customers
• Provide phone support to the passengers
• Work with online booking programs such as Amadeus
We start in September 2012! Join us!
Currently we are looking for a new colleague for the position:
Customer Service Coordinator – with excellent GERMAN / FRENCH / ITALIAN / RUSSIAN / ROMANIAN
What are you going to do?
• Book air tickets by the phone
• Work for Air France, Delta Airlines and KLM customers
• Provide phone support to the passengers
• Work with online booking programs such as Amadeus
We start in September 2012! Join us!
Employee perks, benefits
We offer:
• Professional training
• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square
• Professional training
• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Everyday communication with native speakers
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Offices located in the center of Prague, close to the Wenceslas Square
Information about the selection process
If you are interested in this position, please send us your structured CV in English language.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) or French - Advanced (C1) or German - Advanced (C1)
Personality requirements and skills
What do we await?
• Excellent knowledge of French language
• Communicative level of English language
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality and responsibility
• Excellent knowledge of French language
• Communicative level of English language
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality and responsibility
Advertiser
Brief description of the company
BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.
Number of employees
250-499 employees
ID: 1312404
Termin der Veröffentlichung: 13.8.2012
2012-08-13
Lokalität: Prague Arbeitsstelle: Air Ticket & Package Holiday Vendor, Call Operator, Helpdesk Operator Gesellschaft: BlueLink International CZ s.r.o.