Wie können wir Ihnen helfen?

Senior ICT Engineer (Backup)

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
• Accountable for backup based services delivered to customer. Acts as highest level of technical support for all backup based technologies implemented in customer’s environment. Brings innovation and new ideas to the operation hence improving quality and reliability of delivered service. Brings in new ideas and drives its implementation
• Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
• Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
• Identify weaknesses in used processes and eliminate them following industry and internal standards

Key accountabilities
• Overall responsibility for assigned backup environment including assignment of necessary tasks to other team members
• Creates and maintain technical documentation to secure the operational standards and guides are in place
• Responsible for lifecycle and innovation of assigned technologies and environments
• Consults, supports during major outages and incident resolutions as well as drives root cause analysis and proposes preventive measures
• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
• Propose and perform regular inspections and improvement recommendations
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
• Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
• Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
• Create and maintain technical documentation to support IT service
• Identify weaknesses in used processes and eliminate them following industry and internal standards
• Plan, implement and maintain a stable technical infrastructure to support organization’s business
• Serve as technical lead to provide clear and comprehensive release and deployment plans
• Serve as technical lead to assure delivery of the service in critical situations
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment
• Implement new technologies/services or upgrades to existing technologies

Wage (gross)

1 500 - 2 300 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1500 EUR/brutto.

Employee perks, benefits

• Possibility of Teleworking or Home office
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Information technologies

Number of years of experience

ICT Engineer position with focus on backup technology
2

Personality requirements and skills

IT Technical skills (deeper technical knowledge and experience in one or more areas is required):
• Technical overview in OS, Network, Storage, Backup, Databases, Scripting
• IBM TSM / Spectrum Protect
• IBM Spectrum Protect Plus
• IBM GPFS
• Linux
• Bash / Python scripting is an advantage
• Ansible is an advantage

Other skills:
• ITIL knowledge
• Co-operation and communication
• Self organization, initiative and self-confidence
• Willingness to learn and understand new technologies
• Strong result orientation
• Reliability
• Flexibility

Languages:
• English - Upper intermediate (B2)
• German - Advantage

Advertiser

Number of employees

1000 and more employees

Contact

Contact person: Mgr. Barbora Iškyová
E-Mail: send CV
ID: 4130264  Termin der Veröffentlichung: 16.11.2021  Untergrenze des Gehalts (brutto): 1 500 EUR/month