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back to open job positionsTechnical Account Specialist
Responsibilities
- Ensure the continuity of communication with the partners and selected customers by organizing and participating on regular calls/meetings
- Create internal reports as well as reports for partners and selected customers about the progress of their support requests
- Escalate support requests
- Cooperate with the partners on a regular basis, identify issues
- Suggest improvements in existing processes and applications
BENEFITS FOR YOU
Flexibility
Corporate events
Benefits for the whole family
Sports, health and wellbeing
And many more…
About ESET
ESET is a global leader in digital security and one of the largest cybersecurity vendors in the European Union. It is also the biggest and most appreciated IT company in Slovakia.
For more than 30 years, we have been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide.
ESET's purpose is not only to create cybersecurity solutions for customers but also to actively contribute to a more innovative and responsible society in terms of education, science and research.
We are a proud signatory and ambassador of the Diversity Charter. We believe in creating a respectful environment in which all our employees feel welcome, without exception.
Visit our website to learn more about us.
