Customer Relationship Supervisor

Your new company
A multicultural company of a progressive and innovative company seeks a new colleague to join the Order management logistics team.

Your new role
This role is suitable for an experienced shared services team lead or supervisor in the area of customer service, order management Responsible for supervising customer relationship function. Develops procedures and works with other departments including order entry and shipping to ensure that client orders are processed efficiently, correctly and on-time.

What you'll need to succeed
Previous experience from transition process into the SSC/BPO model
Relevant experience in logistics/order management (3 – 5 years)
Previous leadership experience in service delivery model incl. leading, motivating and coaching team members (strongly desirable)
Extensive knowledge of SAP is a must
Ability to take initiative, responsibility and make decisions
People and teamwork-oriented personality who can listen actively and inspire others
Business Use of English, a second EU language is a plus
What you'll get in return
Great team and environmentally friendly company with open-minded and flexible culture. Motivating salary and strong benefits (HO, cafeteria and others), modern offices in Prague 5.

Jiné neuvedené oblasti

Hays Czech Republic s.r.o. je součástí Hays plc, světového leadera v oblasti vyhledávání a náboru specialistů. V současné době má Hays více než 250 poboček ve 33 zemích světa a zaměstnává 11,000 lidí ve 20 různých specializacích.

Další pozice společnosti Hays Czech Republic naleznete na www.hays.cz

For more positions please visit our web site www.hays.cz