Customer Support Specialist with Dutch

Key responsibilities:
- Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
- Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
- Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
- Be a member of the international, dynamic, and innovative company environment.
- Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues.

We offer:
• Long-term and stable cooperation
• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Meal allowance
• Multisport card
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of paid leave
• Teambuilding activities

Would you like to develop your career in customer service? Our international client provides career opportunities and stable employment in a multinational environment where you can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the in the wider center of Prague.
We are looking for candidates with combination of languages English and Dutch (Czech is not required) who are interested in customer service.