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Service desk Coordinator with French
Infosys (Czech Republic) Limited s.r.o.
Place of work
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Contract type
full-time
full-time
Start date
ASAP
ASAP
Information about the position
Job description, responsibilities and duties
RESPONSIBILITIES:
• Provide support for one of the globally well-known companies;
• Your “customers” will be employees of our clients;
• Perform a remote troubleshooting through diagnostic techniques and pertinent questions;
• Support, guidance and administration of basic issues such as change of the client’s accounts, resetting passwords, etc.
• Redirect unresolved issues to the next level of support personnel.
REQUIREMENTS:
• Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language
• Upper-intermediate (at least B2>) level of French (both spoken and written)
• Willingness to learn and develop
• Good communication and problem-solving skills
• Provide support for one of the globally well-known companies;
• Your “customers” will be employees of our clients;
• Perform a remote troubleshooting through diagnostic techniques and pertinent questions;
• Support, guidance and administration of basic issues such as change of the client’s accounts, resetting passwords, etc.
• Redirect unresolved issues to the next level of support personnel.
REQUIREMENTS:
• Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language
• Upper-intermediate (at least B2>) level of French (both spoken and written)
• Willingness to learn and develop
• Good communication and problem-solving skills
Employee perks, benefits
WE OFFER:
• Organized training during the first weeks
• Performance bonus
• Meal vouchers
• Multisport card
• Makro card
• Language courses
• 25 days of leave
• Modern offices in the center of Brno, 2nd largest city of Czech Republic
• Relocation Support (Initial Accommodation for 2 weeks)
• Expat Assistance Services for new joiners
• Organized training during the first weeks
• Performance bonus
• Meal vouchers
• Multisport card
• Makro card
• Language courses
• 25 days of leave
• Modern offices in the center of Brno, 2nd largest city of Czech Republic
• Relocation Support (Initial Accommodation for 2 weeks)
• Expat Assistance Services for new joiners
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and French - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Advertiser
Brief description of the company
Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
Number of employees
500-999 employees
ID: 3899971
Termin der Veröffentlichung: 25.6.2020
2020-06-25
Lokalität: Brno Arbeitsstelle: Call Operator, Customer Support Specialist, Helpdesk Operator, IT Consultant, IT/Technical Support Specialist Gesellschaft: Infosys (Czech Republic) Limited s.r.o.