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Lodging Customer Service Partner (B2B) with Finnis & English
JOBSTART, s.r.o.
Místo práce
Hlavní město Praha
Hlavní město Praha
Druh pracovního poměru
plný úvazek
plný úvazek
Informace o pracovním místě
Náplň práce, pravomoci a zodpovědnosti
Do you enjoy meeting new people from all over the world? Are you fluent in Finnish and English and an active, motivated and communicative person? Do you want to work for ambitious, well-known and expanding company in travel industry, which Shared Service Centre is placed in one of the most modern office building in Prague? YES
What will you do?
You will be dealing closely with partners in Finland and with other colleagues across the company. You will handle multiple channels of communication, as email and phone and you will quickly, helpfully and with professionalism provide support to the clients by:
• Resolving issues with lodging partners
• Maintaining relationships with the partners to prevent future issues
• Providing service related to self-service portal and its maintenance
• Following on defined processes, instructions and set expectations
What are the requirements?
• High School/University Diploma (tourism focus advantage)
• Fluent in Finnish (C1) and English (C1)
• Experience with customer service (Travel industry experience advantage)
• User knowledge of MS Office
What is the offer?
• Office building at Prague 8
• Training for the position
• Competitive salary
• Modern and luxurious open-space working place with your own desk
• Free beverages on the workplace
• Office hours from 9:00 till 18:00 (only full time job)
What will you do?
You will be dealing closely with partners in Finland and with other colleagues across the company. You will handle multiple channels of communication, as email and phone and you will quickly, helpfully and with professionalism provide support to the clients by:
• Resolving issues with lodging partners
• Maintaining relationships with the partners to prevent future issues
• Providing service related to self-service portal and its maintenance
• Following on defined processes, instructions and set expectations
What are the requirements?
• High School/University Diploma (tourism focus advantage)
• Fluent in Finnish (C1) and English (C1)
• Experience with customer service (Travel industry experience advantage)
• User knowledge of MS Office
What is the offer?
• Office building at Prague 8
• Training for the position
• Competitive salary
• Modern and luxurious open-space working place with your own desk
• Free beverages on the workplace
• Office hours from 9:00 till 18:00 (only full time job)
Společnost, pro kterou je pozice obsazována
Cestovní kanceláře
Multinational company from traveling industry having Shared Service Centre in Prague.
Multinational company from traveling industry having Shared Service Centre in Prague.
Požadavky na zaměstnance
Pozici vyhovují uchazeči se vzděláním
středoškolské s maturitou
Vzdělání v oboru
Cestovní ruch
Jazykové znalosti
Anglický jazyk - Pokročilý (C1) a Fínský jazyk - Pokročilý (C1)
Pozice je vhodná pro absolventa
Ano
Inzerující společnost
Stručná charakteristika společnosti
personální agentura
Společnost je držitelem povolení ke zprostředkování práce.
Společnost je držitelem povolení ke zprostředkování práce.
ID: 2812570
Termin der Veröffentlichung: 15.11.2016
2016-11-15
Lokalität: Hlavní město Praha Arbeitsstelle: Administrativní pracovník, referent, Specialista podpory zákazníků Gesellschaft: JOBSTART, s.r.o.