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Skilled Customer Care Agent needed
Brno, Česko, Brno - město
Popis pozice
Your responsibility is to provide 1st level technical support 24/7, service restoration, fulfilment of the service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
You will provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups and you will follow a systematic, disciplined and analytical approach to problem-solving to meet set standards and agreed procedures.
You will provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups and you will follow a systematic, disciplined and analytical approach to problem-solving to meet set standards and agreed procedures.
Nabízíme
- Monthly wage 28 000 - 33 000 CZK
- Extra money for weekend and night shifts
- 25 days of vacation
- More money after probation period
- Performance bonus
- Meal vouchers
- Multisport card
Kontakt
ManpowerGroup s.r.o.
Jolana Mašková
Jolana Mašková
ID: 3506843
Termin der Veröffentlichung: 3.10.2018
2018-10-03
Lokalität: Brno, Česko, Brno - město Arbeitsstelle: Specialista technické podpory/IT Gesellschaft: ManpowerGroup s.r.o.
Die Grundlohnkomponente (brutto) und andere Belohnungen: 28000-33000 CZK