Technical Support Agent with French or Dutch - Top employer

Your responsibilities:

•  Receives service requests via telephone, e-mail, fax, internet or through monitoring systems


•  External/internal communications with other teams


•  Monitor progress against customer SLAs using GSOA systems


•  Highlight errors/discrepancies in the customer data


•  Participate in the delivery of other managed services

We would appreciate from you:

•  +1 - 2 year's of technical IT experience - knowledge of virtualization (VMware), OS Windows and Cisco


•  Perfect customer focus and analytical thinking


•  Advanced in English and French or Dutch or German language

Our package includes:

•  Great salary conditions + 10% annual bonuses


•  Permanent contract, beautiful offices environment in Prague


•  Sophisticated training and professional IT certifications


•  Rich relocation package (flight tickets for you and for your family member, accommodation in a beautiful hotel in the city center,...)


•  Opportunities for personal and professional development


•  Meal vouchers, 5 weeks of holiday, development courses


•  Mobile phone, notebook


•  3 sick days, the contribution for public transport ticket, the contribution for pension insurance 1000 CZK/monthly

Don't miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!