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Technical Helpdesk (Russian + English)
Conduent Czech Republic s.r.o.
Place of work
Sokolovská 136D, 186 00 Praha - Karlín, Prague, The Capital Prague
Sokolovská 136D, 186 00 Praha - Karlín, Prague, The Capital Prague
Contract type
full-time
full-time
Start date
November 2016-January 2017
November 2016-January 2017
Information about the position
Job description, responsibilities and duties
• Technical support and customer service to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.
Employee perks, benefits
• Interesting job in one of the leading technology services companies in the world
• Initial and ongoing professional trainings and career opportunities;
• Full-time employment contract;
• Competitive salary, performance bonuses, paid overtime and benefits;
• International environment;
• Office close to the city center;
• Flexible shifts.
• Initial and ongoing professional trainings and career opportunities;
• Full-time employment contract;
• Competitive salary, performance bonuses, paid overtime and benefits;
• International environment;
• Office close to the city center;
• Flexible shifts.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Russian - Proficiency (C2) and English - Intermediate (B1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Native Russian speakers with at least intermediate English;
• Customer-oriented, good communication skills;
• Positive attitude;
• Interested in learning.
• Customer-oriented, good communication skills;
• Positive attitude;
• Interested in learning.
Advertiser
Brief description of the company
Conduent’s business services touch millions of lives every day. We are the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
ID: 2817233
Posting date: 18.11.2016
2016-11-18
location: Sokolovská 136D, 186 00 Praha - Karlín, Prague, The Capital Prague Position: Administrative Worker, Official, Advisor, Call Operator, Customer Support Specialist, Helpdesk Operator Company: Conduent Czech Republic s.r.o.