Technical Customer Support with German

Are you inquisitive, keen on problem-solving, not afraid to communicate with customer in German language?
What about working in a great team, in a global company offering interesting benefits?

Are you in?
Great, stay tuned and continue reading...

What are your responsibilities:
- providing technical support to B2B/B2C customers by using effective communication, listening and comprehension skills
- answering questions and solving problems via phone, email and chat
- analysing and correcting product issues
- fully documenting customer interactions
- collaborating with fellow technical agents and supervisor to solve complex problems

Your qualifications:
- experience in a technical or customer service environment
- advanced level of English (B2) and German (C1), both verbal and written.
- customer first service orientation
- communication skills (listening, providing clear and concise information)
- solid professional work behavior (attendance, teamwork, time management)
- intermediate level skills in Microsoft business applications including Word, Excel and Outlook

- motivating salary and bonuses
- opportunity for professional growth
- 5 weeks of vacation + 5 sick days
- free language courses
- Multisport card
- contribution to pension and life insurance
- catering allowance

Are you interested in this job offer? Great, I will be looking forward to your CV. My email address is [email protected]!

Alzbeta

Other administrative and support service activities

international company