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Customer Care Helpdesk
ADECCO spol.s r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Start date
ihned
ihned
Wage (gross)
From 30 000 Kč/month
From 30 000 Kč/month
Information about the position
Job description, responsibilities and duties
Our client is looking for communicative and customer oriented English speakers without any other significant experience. If you like to talk with people, this could be right opportunity for you!
We need:
• Advanced spoken English B2 level and higher
• Interest in Technology
• Be flexible and willing to work night shifts
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative
The job role:
• First point of contact for customer incoming calls
• Deal with customer queries, providing them with accurate, valid, and complete information
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies
If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!
Looking forward to talking to you!
We need:
• Advanced spoken English B2 level and higher
• Interest in Technology
• Be flexible and willing to work night shifts
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative
The job role:
• First point of contact for customer incoming calls
• Deal with customer queries, providing them with accurate, valid, and complete information
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies
If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!
Looking forward to talking to you!
Employee perks, benefits
• Full-time unlimited contract
• Meal vouchers of the value of 90 CZK
• Salary from 28 000 CZK/month
• 25 days off
• Working in an international company
• Fully paid training
• Annual and monthly bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees
• Meal vouchers of the value of 90 CZK
• Salary from 28 000 CZK/month
• 25 days off
• Working in an international company
• Fully paid training
• Annual and monthly bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees
Company on whose behalf the position is being filled
Telecommunications
Multional client
Multional client
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
Follow-up/Higher Professional Education
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Recruitment agency
Number of employees
50-99 employees
ID: 4164146
Posting date: 17.9.2021
2021-09-17
location: Brno Position: Call Operator Company: ADECCO spol.s r.o.
Lower salary limit (gross): 30 000 Kč/month