Workforce Staffing Manager

We are looking to hire a talented and committed Workforce Staffing Manager (m/f) to successfully manage the temporary labor and to co-ordinate the process of labour management. The Workforce Staffing Manager will report to the Regional Workforce Staffing Manager.

Essential Duties and Responsibilities:
· Understand and have involvement in Labour Planning requirements using the labour capacity planner. Ensure planning team is kept up to date with current labour supply, highlighting any concerns in a timely manner.
· Ensures compliance with EU legislation.
· Full ownership and responsibility for ensuring compliance regarding Right to work in the EU legislation.
· Monitor and ensure each agency meet agreed service level agreements.
· Establish and help to maintain agency working relationships across all parties.
· Be responsible for production of metrics relating to labour.
· Review and establish causes for unfavorable trends in the metrics, provide and implement root cause analysis and solutions.
· Share findings and best practice with the labour management group.
· Co-ordinate inductions between Operations, Finance, Agencies, Security and L&D.
· Monitor consistency with Employee Relations issues and decisions.
· Ensure agencies are compliant with EU directives in relation to Amazon Agency Associates.
· Support and coordinate labour transfer to others sites in the EU.
· Monitor agency manager performance and ensuring contractual obligations regarding ratios are met.
· Co-ordinate regular meetings between agencies and Amazon to drive best practice across the site, and to address any concerns.
· Audit agencies on quality of assessment and recruitment processes.
· Be liaison between Agencies and Amazon Finance Department regarding payment and processing of invoices.

BASIC QUALIFICATIONS
Basic Qualifications
· Czech or Slovak speaker as well as fluent in English
· Excellent project management skills.
· Excellent communication skills with internal and external parties along with the ability to mediate between large groups of suppliers.
· The ability to facilitate between parties resulting from issues which could be process or people based.
· A great focus on attention to detail with the ability to multi-task in a target driven and fast paced organization.
· The ability to think on feet and react to a wide range of issues which may or may not have a direct impact on operations.
· The ability to produce detailed reports from large amounts of data relating to order fulfillment, attrition and people issues which would have a direct effect on future orders for the suppliers concerned.
· Flexibility in working hours is essential as would need to be available to work with agencies and the internal recruitment team on induction days to monitor service levels reached.

PREFERRED QUALIFICATIONS
Preferred Qualifications
· Previous experience of indirect management of third parties.
· Ideally a graduate HR degree.
· Knowledge of employment law and HR / Payroll practices would be advantageous.
· Good IT literacy.