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Finance Analyst with German (B2B)
Amazon /Slovakia/ s.r.o.
Place of work
Bratislava, Slovakia
Bratislava, Slovakia
Contract type
full-time
full-time
Wage (gross)
From 1.200 Euro gross
From 1.200 Euro gross
Information about the position
Job description, responsibilities and duties
The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:
· Maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
· Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
· Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Standardize processes to ensure capacity for our significant growth.
· Diagnose, improve and fix any issues with our current collections processes
· Continually look at ways to improve the customer experience
· Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Work with the commercial side of the business to ensure we are serving our customers in the most effective manner.
· Being a helping hand for our internal business partners in EMEA, to enable them to make educated decisions.
· Acting as a communication liaison between our customers, non-retail finance, sales department and accounts receivables.
Suitable candidates will have a passion for working with people, analytical acumen, strong interpersonal skills and effective communication skills. Suitable candidates will be comfortable with ambiguity, working with large databases, making assumptions with imperfect data and presenting their findings to management.
· Maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
· Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
· Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Standardize processes to ensure capacity for our significant growth.
· Diagnose, improve and fix any issues with our current collections processes
· Continually look at ways to improve the customer experience
· Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Work with the commercial side of the business to ensure we are serving our customers in the most effective manner.
· Being a helping hand for our internal business partners in EMEA, to enable them to make educated decisions.
· Acting as a communication liaison between our customers, non-retail finance, sales department and accounts receivables.
Suitable candidates will have a passion for working with people, analytical acumen, strong interpersonal skills and effective communication skills. Suitable candidates will be comfortable with ambiguity, working with large databases, making assumptions with imperfect data and presenting their findings to management.
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
· Passion for financial operations, open communication and comfort around higher management
· Communicative, willing and able to sort issues and financial data interchange through phone, email and face to face
· Able to present in front of different audiences
· Communicative, willing and able to sort issues and financial data interchange through phone, email and face to face
· Able to present in front of different audiences
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 3621693
Posting date: 22.3.2019
2019-03-22
location: Bratislava Position: Administrative Worker, Official, Billing Specialist, Claims Specialist, Customer Support Specialist, Financial Analyst Company: Amazon /Slovakia/ s.r.o.
Basic wage component (gross) and other rewards: From 1.200 Euro gross