Onboarding Specialist - German

Sponsored Products and Sponsored Brands are cost-per-click (CPC) self-serve ad programs in the Amazon Advertising world. In support to the Amazon Advertising’s business, we at Advertiser Success Team (AST) are building a group of energetic and highly motivated Onboarding Specialists.

As an Onboarding Specialists you will help new and existing advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising.

You will work with a wide range of businesses to eliminate blockers to an advertiser’s success while driving greater commitment and results. Your success will be measured by the number of new Advertisers you onboard and retain on Advertising products. Additionally, an Onboarding Specialist also gets the opportunity of testing internal tools, gathering & sharing insights with the internal product and engineering teams.

To be successful in this role, one should:

· Be an effective communicator, quick to learn new tools and systems and flexible in the face of changes.
· Have great attention to detail, solid deep dive ability and researching skills, strong judgment skills,
· Ability to multi task and more importantly, be customer obsessed.
· Excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently.