Team Leader - FinOps with Spanish

DESCRIPTION
Amazon is looking for energetic and enthusiastic candidates to join the fast paced world of European Financial Operations in Bratislava. We’re not an average retailer and this is definitely not your average finance position. We’ll give you the opportunity to really make a difference to our business by working on and initiating projects in a fast-paced environment and ultimately delivering results.

The successful candidate will be responsible for leading a team of cash collection analysts in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:

· managing a team of 3+ analysts.
· conduct performance reviews and ensure team operational readiness.
· participate in hiring decisions
· support career and personal development of staff.
· maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
· review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Standardize processes to ensure capacity for our significant growth.
· Diagnose, improve and fix any issues with our current collections processes
· Continually look at ways to improve the customer experience
· Acting as a communication liaison between our customers, non-retail finance, sales department, lending team, business partnering team.