Change Manager and Continuous Improvement

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
2 500 EUR/month

Information about the position

Job description, responsibilities and duties

xpertise, strong verbal and written communication skills.

You must be able to:

· Work cross-functionally and across geographies with stakeholders at all levels to support large-scale programs and initiatives.
· Responsible for all aspects of a complex change and transformation program, leading cross functional project teams and partnering with stakeholders and subject matter experts.
· Responsible for the building-up and maintenance of program governance structures, driving effective decisions and report-outs to wider stakeholder groups
· Responsible for mechanizing and continually evaluating program initiatives for quality, business impact, and scalability. Conduct post-implementation evaluations to understand successes and improvement opportunities for the designed solution

Below are the responsibilities of a Change Manager:

· Change Management Framework (CM Framework)
· Develop and implement the CM Framework, including methodologies, tools, and templates, to deliver and measure a change.
· Lead the maintenance, reviews, and updates to the framework and toolkit based on lessons learned and evolving project needs.
· Continuous Improvement
· Work with various teams within Payroll Transformation to ensure that metrics and processes are available to effectively assess the impact of a change.
· Work with various teams within Payroll Transformation to measure the impact of a change and facilitate support to address roadblocks, if any.
· o Integrate the various change initiatives to create an overarching change agenda by streamlining and synergizing efforts across initiatives.
· Program Change Management
· Develop and manage a detailed change management plan in collaboration with the PM and key stakeholders.
· Develop and implement a communication plan to ensure that timely and appropriate level of information is provided to the stakeholders.
· Facilitate change impact analysis to identify what is changing for each of the stakeholder group and assist in resource planning, training, and processes redesign.
· Perform readiness assessment to measure awareness, desire, knowledge, ability and reinforcement of key stakeholders.
· Internal Change Management and Organizational Design
· Support activities such as team wide communications, annual performance review preparations, organizational model changes, team All-Hands, and other team events.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Project Management experience managing large transition/transformation projects
- International business experience is a plus
- Payroll knowledge is preferred, but not required to be successful in the role
- Proven understanding and experience working and communicating with cross functional teams and across all business levels from Analyst to Director
- Strong analytical experience and an ability to understand many different global payroll processes
- Strong process, manufacturing, or engineering background with an ability to understand work flow and throughput through the operation (Finance Payroll background preferred, but not required).
- Excellent communication skills experience working with customers internally and externally
- Demonstrated Change Management experience including the ability to work with improvement team sponsors to address barriers to a team’s success.
- A strong work ethic with high customer service acumen.
- A self-motivated and flexible working approach
- Written and verbal communication skills in English
- Proficiency in lean six sigma tools, statistics, SPC, hypothesis testing, regression, root cause analysis, etc.

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees
ID: 3990329  Posting date: 22.10.2020  Lower salary limit (gross): 2 500 EUR/month