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Sr. Associate, Work Center Tech Support
AT&T Global Network Services Czech Republic
Místo práce
Palachovo Namesti 726/2, - Brno, Brno - město
Palachovo Namesti 726/2, - Brno, Brno - město
Druh pracovního poměru
plný úvazek
plný úvazek
Informace o pracovním místě
Náplň práce, pravomoci a zodpovědnosti
We are looking for Cisco Data and Voice Support Engineer to provide Tier 2 support for incidents related to customer’s Cisco data and voice network environment..
This includes technical, leadership with English communication skills to interface with customer and peer AT&T teams to diagnose and recover from complex data networking problems real time and restore service per customer expectations.
This includes technical, leadership with English communication skills to interface with customer and peer AT&T teams to diagnose and recover from complex data networking problems real time and restore service per customer expectations.
This includes technical, leadership with English communication skills to interface with customer and peer AT&T teams to diagnose and recover from complex data networking problems real time and restore service per customer expectations.
This includes technical, leadership with English communication skills to interface with customer and peer AT&T teams to diagnose and recover from complex data networking problems real time and restore service per customer expectations.
Zaměstnanecké výhody, benefity
• Extra Week of Vacation – 5 weeks in total
• Meal vouchers
• Compensation for Income Loss due to Sickness
• Shift Premiums
• Advanced Medical Program
• Group Risk Life insurance
• Employee Assistance Program (EAP)
• Cafeteria Program and Pension scheme
• Parking place
• Special tariff for employees
• ATT University
• Meal vouchers
• Compensation for Income Loss due to Sickness
• Shift Premiums
• Advanced Medical Program
• Group Risk Life insurance
• Employee Assistance Program (EAP)
• Cafeteria Program and Pension scheme
• Parking place
• Special tariff for employees
• ATT University
Informace o náboru
Working hours include Mon-Fri 12am-1:000pm and 24 hours on Saturday and Sunday.
Working time: EMEA hours and/or 24/7 shift pattern
Working time: EMEA hours and/or 24/7 shift pattern
Požadavky na zaměstnance
Pozici vyhovují uchazeči se vzděláním
vysokoškolské I. stupně
vysokoškolské II. stupně
postgraduální
vysokoškolské II. stupně
postgraduální
Jazykové znalosti
Anglický jazyk - Středně pokročilý (B2)
Osobnostní předpoklady a dovednosti
CCNA Collaboration / CCNA Voice certification and equivalent working experience.
. Experience troubleshooting Cisco routers, switches and other Cisco data gear.
∙ Experienced with remote access tools and ticketing systems.
∙ Experience with Data Network and/or IP Telephony troubleshooting and resolving technical incidents in customer environment.
∙ Advanced understanding of LAN and WAN Inter-networking Devices - Routing, Switching, Subnetting.
∙ Advanced understanding and working knowledge of the data flow between various network infrastructures and their end points.
. Experience troubleshooting Cisco routers, switches and other Cisco data gear.
∙ Experienced with remote access tools and ticketing systems.
∙ Experience with Data Network and/or IP Telephony troubleshooting and resolving technical incidents in customer environment.
∙ Advanced understanding of LAN and WAN Inter-networking Devices - Routing, Switching, Subnetting.
∙ Advanced understanding and working knowledge of the data flow between various network infrastructures and their end points.
Inzerující společnost
Stručná charakteristika společnosti
We’re proud of our team in The Czech Republic. In fact some of our most complex challenges are tackled by our Brno team from around the globe. How? By delivering great service, coming up with new ideas and pushing the limits of technology. Are you in?
ID: 3224601
Posting date: 27.3.2018
2018-03-27
location: Brno - město Position: IT analytik, IT konzultant, Specialista provozu sítí a služeb, Specialista technické podpory/IT, Správce počítačové sítě Company: AT&T Global Network Services Czech Republic