Proactive Order Manager

AT&T Global Network Services Slovakia

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Bratislava, Slovakia
Working hours: US hours – 14:00 – 22:30
Start: ASAP

This is a customer-facing servicing role, supporting Wholesale clients by providing proactive status of interim milestones on long duration installation Telco DS3 and Ethernet orders.
The candidate will work with the Access Service Center and various network construction, engineering, design and provisioning centers to obtain status and escalate for information/progress to provide to the customers and sales on a proactive basis.

Employee perks, benefits

• Extended meal voucher contribution
• Compensation for income loss due to sickness
• Special occasion contribution (marriage, child birth)
• Sports and cultural benefits
• Various discount
• Group Life Insurance

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT,ekonomické,technické

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft PowerPoint - Advanced

Personality requirements and skills

• Technical skills
• Excellent degree of PC literacy MS Office (Excel, Outlook, Word)
• Communication skills – customer facing position with daily communication in English.
• Willingness to learn both technical and managerial
• Multitasking
• Excellent knowledge of English – spoken and written
• Very accurate, process focused, flexible, problem solver, stress resistant, team player

Advertiser

Brief description of the company

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ID: 1308369  Posting date: 6.8.2012