MSS PBFW Security Implementation Manager

AT&T Global Network Services Slovakia

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
Salary from 1760 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.

Information about the position

Job description, responsibilities and duties

The Managed Security Services (MSS) Security Implementation Manager (SIM) position is a post sales service delivery technical project management function supporting the ordering, tracking, onsite installation and testing of the MSS premise based services globally.
The role is customer facing. SIM often must partner with other service delivery teams to deliver the overall solution and with account teams to ensure the customer is supported end-to-end, from post sales through service assurance and billing, so internal communications and team work are critical.

Responsibilities:
Responsible for managing project end to end (advanced PM role)
Focuses on gathering, verifying and validating customer requirements for MSS order received
Ordering equipment, supporting onsite technician with installation when required, being part of migration into production (led by MSS System Engineer)
Fulfilling administrative duties
Ensure handover of installed devices to Operations team

Key Skills:
Combination of both project management and technical skills
Self-motivated, proactive and willing to take ownership of issues and drive them to timely and successful resolution with a minimum of supervision
IP based troubleshooting skills
A high level of service comprehension and attention to on-time performance as determined by customers and internal guidelines/targets
Prior project management experience is helpful
Prior experience in Firewall Service Delivery is helpful
Strong verbal and written communication skills
Fluent English
CCNA and security experiences are plus

Information about the selection process

Working hours:
2pm-10.30pm
- some scheduled weekend work (cca 1x / month)
- hiring manager Marek Hulik, Marcel Volepel

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

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ID: 3367083  Posting date: 13.9.2018  Basic wage component (gross) and other rewards: Salary from 1760 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.