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Technical Support with French or Italian
CPL Jobs s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
being a first contact for incidents and service requests
handling tickets received via Phone/Email/Chat/form
troubleshooting and resolving basic Technical issues
prioritizing incidents according to their urgency
following the status of requests and communicating it to the end user
handling tickets received via Phone/Email/Chat/form
troubleshooting and resolving basic Technical issues
prioritizing incidents according to their urgency
following the status of requests and communicating it to the end user
Employee perks, benefits
meal vouchers
5 weeks of vacations
contribution to the pension scheme and life insurance
cafeteria portal
multisport card
various courses and trainings
language courses
5 weeks of vacations
contribution to the pension scheme and life insurance
cafeteria portal
multisport card
various courses and trainings
language courses
Company on whose behalf the position is being filled
Other administrative and support service activities
I am searching for a suitable candidate for the international company located in Brno.
I am searching for a suitable candidate for the international company located in Brno.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
French - Advanced (C1) or Italian - Advanced (C1)
Personality requirements and skills
fluent knowledge of French/Italian and English
skilled in organisation, communication, and listening
interest in Technology and the motivation to learn
previous Technical support experience is an advantage
skilled in organisation, communication, and listening
interest in Technology and the motivation to learn
previous Technical support experience is an advantage
Advertiser
Brief description of the company
Nabídka služeb personální agentury se zaměřením na obsazování volných pozic ve středním a vyšším managementu a pozic specialistů.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3508409
Posting date: 4.10.2018
2018-10-04
location: Brno - City Position: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Company: CPL Jobs s.r.o.