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Contact Center Operator Czech
Crome Communication Kft.
Place of work
Budapest, Máriássy u. 7, 1095 Hungary
Budapest, Máriássy u. 7, 1095 Hungary
Contract type
full-time
full-time
Start date
2019.11.04
2019.11.04
Wage (gross)
Please send us your salary expectations.
Please send us your salary expectations.
Information about the position
Job description, responsibilities and duties
You will be a member of a small however cooperative team which serves the clients of BMW Group Czech Republic. Your duties will include dealing with the incoming email and phone requests and complaints. You will also have administrative, responding, investigating (in certain, more complex cases and summarizing tasks along with preparing response emails) and summarizing tasks along with preparing response emails.
Handling incoming questions and requests via phone, email and chat
- recording and administration
- gathering further information from the BMW dealer network and competent departments and experts of BMW Group Czech Republic
- preparing and submitting replies
Handling incoming questions and requests via phone, email and chat
- recording and administration
- gathering further information from the BMW dealer network and competent departments and experts of BMW Group Czech Republic
- preparing and submitting replies
Employee perks, benefits
- You will be a member of a small cohesive team supported by a Trainer and a Supervisor
- Competitive salary
- Stable, reliable, constantly evolving business background
- Calm atmosphere
- Competitive salary
- Stable, reliable, constantly evolving business background
- Calm atmosphere
Information about the selection process
Please send us your CV and salary expectations via email.
We will have 2 interviews:
- Personal (or Skype if you are not in Budapest) interview
- Phone interview for testing language skills
We will have 2 interviews:
- Personal (or Skype if you are not in Budapest) interview
- Phone interview for testing language skills
Requirements for the employee
Personality requirements and skills
- Be a Czech native speaker
- Advanced English language skills
- At least upper secondary education
- Contact Center experience
- Precision, independence and reliability are advantages
- Have good Computer and MS Office skills
- Advanced English language skills
- At least upper secondary education
- Contact Center experience
- Precision, independence and reliability are advantages
- Have good Computer and MS Office skills
Advertiser
Brief description of the company
https://cromecommunication.hu/en/our-team
Number of employees
25-49 employees
ID: 3712744
Posting date: 8.1.2020
2020-01-08
location: Budapest Position: Administrative Worker, Official, Call Operator, Customer Support Specialist Company: Crome Communication Kft.
Basic wage component (gross) and other rewards: Please send us your salary expectations.