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Contract Representative with German
Experis
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Start date
18.09.2017
18.09.2017
Wage (gross)
23- 25000 plus bonuses
23- 25000 plus bonuses
Information about the position
Job description, responsibilities and duties
Overview:
The scope of Contract Services department includes end to end processing of contract orders, communication with customers and resolving issues. All of that following internal processes, internal quality goals and working in high transactional environment to meet our customers’ expectations. Administration prevails over communication with customers.
Responsibilities:
• Processing contract orders – ensuring orders meet bookable criteria, clarifying business exceptions, system data entry
• Communication with internal and external customers to resolve issues on pending orders via e-mails (almost none phone communication)
• Working with quantity and quality targets, working in very customer oriented environment, working with complex procedures and policies, ensuring that contractual data has integrity and compliance
• Working in team oriented environment with focus on work efficiency and continuous process improvement
Qualification:
• Advanced level of English (min. B2) and German (min. B1)
• Detail oriented personality
• Knowledge of MS Excel desirable
• High level of organization skills and time management
• Ability to work in a team (team player)
• Professional work attitude, flexible when it comes to a change
The scope of Contract Services department includes end to end processing of contract orders, communication with customers and resolving issues. All of that following internal processes, internal quality goals and working in high transactional environment to meet our customers’ expectations. Administration prevails over communication with customers.
Responsibilities:
• Processing contract orders – ensuring orders meet bookable criteria, clarifying business exceptions, system data entry
• Communication with internal and external customers to resolve issues on pending orders via e-mails (almost none phone communication)
• Working with quantity and quality targets, working in very customer oriented environment, working with complex procedures and policies, ensuring that contractual data has integrity and compliance
• Working in team oriented environment with focus on work efficiency and continuous process improvement
Qualification:
• Advanced level of English (min. B2) and German (min. B1)
• Detail oriented personality
• Knowledge of MS Excel desirable
• High level of organization skills and time management
• Ability to work in a team (team player)
• Professional work attitude, flexible when it comes to a change
Employee perks, benefits
We offer:
• Permanent contract
• Performance bonus
• Meal vouchers
• Competitive salary
• 5th week of leave
• Bike friendly environment
• Option to work from home
• Modern offices in the center of Brno
• Permanent contract
• Performance bonus
• Meal vouchers
• Competitive salary
• 5th week of leave
• Bike friendly environment
• Option to work from home
• Modern offices in the center of Brno
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
Provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries.
Provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Administration
Language skills
English - Upper intermediate (B2) and German - Intermediate (B1)
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 3018637
Posting date: 18.9.2017
2017-09-18
location: Brno - City Position: Helpdesk Operator, IT/Technical Support Specialist Company: Experis
Basic wage component (gross) and other rewards: 23- 25000 plus bonuses