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IT Support Junior for a Dutch Company
Experis
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Job description
The Junior MCR Operator is performing first line tasks as; stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications.
Responsibilities
• Ensure that systems, network and applications are properly monitored according to guidelines and procedures.
• Analyze and report events according to instructions and within SLA's.
• Operate and maintain monitoring tools.
• Acts according to guidelines, processes and common standards for services.
• Execute tasks and activities within responsibility of his/her relevant sub-team.
• Create and update work instructions.
• Maintain and contribute to MCR’s knowledge base.
The Junior MCR Operator is performing first line tasks as; stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications.
Responsibilities
• Ensure that systems, network and applications are properly monitored according to guidelines and procedures.
• Analyze and report events according to instructions and within SLA's.
• Operate and maintain monitoring tools.
• Acts according to guidelines, processes and common standards for services.
• Execute tasks and activities within responsibility of his/her relevant sub-team.
• Create and update work instructions.
• Maintain and contribute to MCR’s knowledge base.
Employee perks, benefits
What do you get in return?
• We strongly support personal and career growth
• Modern working environment in the center of Prague Anděl
• 25 days of vacation
• 3 sick days
• Meal vouchers
• Contribution to pension insurance, after 1 year contribution to public transport
• Multisport card
• 15 % Yearly bonus
• 24/7 support – extra pay for the night shifts
• We strongly support personal and career growth
• Modern working environment in the center of Prague Anděl
• 25 days of vacation
• 3 sick days
• Meal vouchers
• Contribution to pension insurance, after 1 year contribution to public transport
• Multisport card
• 15 % Yearly bonus
• 24/7 support – extra pay for the night shifts
Company on whose behalf the position is being filled
Financial consultancy, intermediation of financial services and insurance
We were here as the first foreign insurance company and we have been here for 25 years.
We were here as the first foreign insurance company and we have been here for 25 years.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Requirements
• Previous experience in IT / Tech support
• English level B2
• Strong communication skills
• Positive approach to problem-solving
• Analytical and process-oriented approach
• Previous experience in IT / Tech support
• English level B2
• Strong communication skills
• Positive approach to problem-solving
• Analytical and process-oriented approach
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 3509453
Posting date: 6.11.2018
2018-11-06
location: Prague Position: Customer Support Specialist, Helpdesk Operator, IT System Administrator, IT/Technical Support Specialist, Systems Administrator Company: Experis