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Slovakian/Czech Business and Technical Support Associate
Hays Czech Republic, s.r.o.
Place of work
Budapest, Hungary
Budapest, Hungary
Contract type
full-time, part-time
full-time, part-time
Information about the position
Job description, responsibilities and duties
As one of the world’s largest retailers and private employer, our partner serves millions of customers a week in their stores and online. In Europe, the company operates in Hungary, Poland, Czech Republic and Slovakia to ensure great value to customers. Now, they are building up a new Business Services team in Budapest for supporting Central European colleagues and customers in different areas with various functions. Based in the Budapest office the multifunctional team will provide excellent service and take part in the continuous improvement for their system and processes.
As a Business and Technical Support Associate you would be a valuable part of the Internal Support function. On a daily basis your responsibility will include:
-Providing assistance and support for incoming requests in Czech/Slovakian
-Responding to queries via phone or mail
-Ensuring the proper process management based on the SOP
-Working closely with various departments
-Taking part in process improvement
What you'll need to succeed :
-Advanced Slovakian/Czech and confident intermediate English knowledge
-Knowledge of MS Office
-Good communication and problem solving skills
-Fresh graduates are also welcome
As a Business and Technical Support Associate you would be a valuable part of the Internal Support function. On a daily basis your responsibility will include:
-Providing assistance and support for incoming requests in Czech/Slovakian
-Responding to queries via phone or mail
-Ensuring the proper process management based on the SOP
-Working closely with various departments
-Taking part in process improvement
What you'll need to succeed :
-Advanced Slovakian/Czech and confident intermediate English knowledge
-Knowledge of MS Office
-Good communication and problem solving skills
-Fresh graduates are also welcome
Employee perks, benefits
Beside the modern, international environment, our partner can offer a competitive salary package (including a relocation package), opportunity for personal and professional development, trainings and friendly, supportive colleagues.
Company on whose behalf the position is being filled
Other administrative and support service activities
As one of the world’s largest retailers and private employer, our partner serves millions of customers a week in their stores and online. The company is present in 10 countries all over the world. They cooperate in 4 countries structure with the Polish, Czech and Slovakian teams on a daily basis to offer the best to customers.
As one of the world’s largest retailers and private employer, our partner serves millions of customers a week in their stores and online. The company is present in 10 countries all over the world. They cooperate in 4 countries structure with the Polish, Czech and Slovakian teams on a daily basis to offer the best to customers.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
Czech - Upper intermediate (B2) or Slovak - Upper intermediate (B2)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3683575
Posting date: 31.5.2019
2019-05-31
location: Budapest Position: IT/Technical Support Specialist Company: Hays Czech Republic, s.r.o.