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Order Management with Italian
Hays Czech Republic, s.r.o.
Place of work
Praha, Czechia
Praha, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We are currently looking for candidate to become Customer Support/Order management representative with Italian language for our client - international company based in Prague.
Your new role
You will be responsible for Customer Service supporting the European business units managing order entry and customer claims process, maintaining high customer service levels. You will also participate in cross-functional process improvement initiative, liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner.
What you'll need to succeed
We are seeking for highly customer oriented candidate with excellent attention to details. Proficiency in both written and spoken English required as well as communicational level of Italian language (at least B2). Understanding of ERP systems and processes - SAP knowledge is a plus as well as p roficiency in MS Excel.
Your new role
You will be responsible for Customer Service supporting the European business units managing order entry and customer claims process, maintaining high customer service levels. You will also participate in cross-functional process improvement initiative, liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner.
What you'll need to succeed
We are seeking for highly customer oriented candidate with excellent attention to details. Proficiency in both written and spoken English required as well as communicational level of Italian language (at least B2). Understanding of ERP systems and processes - SAP knowledge is a plus as well as p roficiency in MS Excel.
Employee perks, benefits
Our client can offer competitive salary plus benefits package including flexipass, meal vouchers, flexible start of the day and occasional possibility to work from home.
Company on whose behalf the position is being filled
Other unlisted areas
American company with SSC in Prague
American company with SSC in Prague
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Italian - Upper intermediate (B2) or English - Upper intermediate (B2)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3743518
Posting date: 20.8.2019
2019-08-20
location: Prague Position: Administrative Worker, Official, Customer Support Specialist, Database Administrator, Logistics Clerk, Managing Clerk Company: Hays Czech Republic, s.r.o.