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Travel Expert
Insignia Lifestyle Boutique Limited, organizačná zložka
Place of work
Štefánikova 15, Bratislava, Slovakia
Štefánikova 15, Bratislava, Slovakia
Contract type
full-time
full-time
Start date
01.09.2018
01.09.2018
Wage (gross)
from 1500 EUR depending on your professional and personal qualifications in the required areas.
from 1500 EUR depending on your professional and personal qualifications in the required areas.
Information about the position
Job description, responsibilities and duties
Insignia Lifestyle Boutique is looking for a Travel Expert to cater to the needs of only the wealthiest elite Clients who prefer a privileged and exclusive luxury lifestyle. You will be a part of unique Travel Experts team and enjoy delivering the full range of travel arrangements.
Performing wide range of travel requests worldwide:
o Hotel / villa / chalet booking
o Transfers / car at disposal service / car rent
o Private luxury yacht charters
o Private Jet charters (through brokers and directly with the operators)
o Helicopter transfers
o Guided excursions
o VIP/ Fast track services for arrivals / departures at the airports
o Managing requests - receiving, handling and control
o Working closely with international partners and service suppliers,
conditions negotiation.
o Providing meaningful and relevant knowledge and insight to PA Team on the
requests delivery
o Utilising a variety of resources, including search engines, web-sites and
internal resources to research PA Team’ requests with the goal of delivering
meaningful and valuable solutions
o Maintaining database in CRM daily
o Providing support to the LSB Call Center Client Servicing Team on manager’s
request
o Maintaining acceptable performance standards including effectiveness,
efficiency and quality
Working hours : Monday – Friday ( 2 shifts 09.00 – 18.00 or 12.00 – 21.00)
The potential candidate should be available for business trips and familization visits.
Performing wide range of travel requests worldwide:
o Hotel / villa / chalet booking
o Transfers / car at disposal service / car rent
o Private luxury yacht charters
o Private Jet charters (through brokers and directly with the operators)
o Helicopter transfers
o Guided excursions
o VIP/ Fast track services for arrivals / departures at the airports
o Managing requests - receiving, handling and control
o Working closely with international partners and service suppliers,
conditions negotiation.
o Providing meaningful and relevant knowledge and insight to PA Team on the
requests delivery
o Utilising a variety of resources, including search engines, web-sites and
internal resources to research PA Team’ requests with the goal of delivering
meaningful and valuable solutions
o Maintaining database in CRM daily
o Providing support to the LSB Call Center Client Servicing Team on manager’s
request
o Maintaining acceptable performance standards including effectiveness,
efficiency and quality
Working hours : Monday – Friday ( 2 shifts 09.00 – 18.00 or 12.00 – 21.00)
The potential candidate should be available for business trips and familization visits.
Employee perks, benefits
- working with one of the best international lifestyle management companies
- working with young highly motivated team
- provided with trainings and continuing education
- company events
- other benefits
- working with young highly motivated team
- provided with trainings and continuing education
- company events
- other benefits
Information about the selection process
Please send us your CV in English.
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Bachelor's degree)
Educational Specialization
Travel Industry, Exclusive Luxury Lifestyle, Tourism, Concierge
Language skills
English - Proficiency (C2)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft PowerPoint - Basic
Microsoft Excel - Basic
Microsoft Word - Advanced
Microsoft PowerPoint - Basic
Microsoft Excel - Basic
Personality requirements and skills
o Experience in outgoing travel agencies; VIP
travel
o Internet savvy and proficient at navigating
multiple systems at one time.
o Excellent written and spoken communications
skills
o Fluent English language skills. Russian is an
advantage.
o Experience in booking hotels, air tickets,
transportation
o Superior customer service and
communication skills
o Ability to function in a very fast-paced
environment
o Excellent customer care skills
o Problem analysis and problem solving skills
o Good computer skills and proficiency with
Microsoft Office
o A professional attitude when dealing with
internal customers
travel
o Internet savvy and proficient at navigating
multiple systems at one time.
o Excellent written and spoken communications
skills
o Fluent English language skills. Russian is an
advantage.
o Experience in booking hotels, air tickets,
transportation
o Superior customer service and
communication skills
o Ability to function in a very fast-paced
environment
o Excellent customer care skills
o Problem analysis and problem solving skills
o Good computer skills and proficiency with
Microsoft Office
o A professional attitude when dealing with
internal customers
Advertiser
Brief description of the company
Established for over 20 years Insignia are adept at serving elite, ultra-high-net-worth clientele with the most discerning tastes and demanding lifestyles. We go above and beyond, providing unrivalled luxury lifestyle and financial management.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Number of employees
50-99 employees
ID: 3030517
Posting date: 12.7.2018
2018-07-12
location: Štefánikova 15, Bratislava, Slovakia Position: Accommodation Manager, Air Ticket & Package Holiday Vendor, Assistant, Concierge, Customer Support Specialist Company: Insignia Lifestyle Boutique Limited, organizačná zložka
Basic wage component (gross) and other rewards: from 1500 EUR depending on your professional and personal qualifications in the required areas.