Team Leader - HR Services

KONE Business Services

Place of work
Bratislava, Slovakia
Contract type
full-time
Start date
ASAP
Wage (gross)
1 500 EUR/month

Information about the position

Job description, responsibilities and duties

TEAM LEADER FOR HR SERVICES
As the Team Leader for HR Services you will be leading a team of around 15 HR Agents supporting our colleagues in CNE area in all HR related issues. This position offers a unique opportunity to lead, inspire, engage, empower and at the same time to manage daily operations.

RESPONSIBILITIES:
 Solve in-coming HR related requests together with your team and peers
 Handle complex processing activities
 Coordinate work of the team, execute given tasks, support in professional development
 Monitor the queue of open requests or transactions on a daily basis, prioritize requests and allocate team capacity accordingly
 Report KPIs
 Set targets and monitor team and individual progress
 Develop the team, inspire, engage to reach high performance
 Support change management activities
 Maintain solid working relationship with key unit contacts
 Contribute continuously to improving global model and related implementation
 Collaborate, support and work to achieve the objectives of the organization, using appropriate digital technologies

Employee perks, benefits

 Work in an international business oriented environment
 Career opportunities in a global company
 Employment agreement with attractive benefit package and bonus scheme
 Social and sport events on regular basis
 Informal working culture and friendly colleagues
 KONE trainings in various areas
 Coaching and mentoring opportunities
 Salary starting from €1500/ month gross (Final offer will depend on experience and skills)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

 Minimum 3 years of Team Leading experience from SSC or call center
 University degree, preferably in HR/ economic field
 Business level English
 Organizational and time management skills
 Great analytical and reporting skills
 Strong decision making skills
 German language knowledge is an asset

Advertiser

Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.

Number of employees

250-499 employees
ID: 3783775  Posting date: 7.1.2020  Lower salary limit (gross): 1 500 EUR/month