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Opportunity for English speakers in customer support
Brno - City
Popis pozice
- Answer in-coming support related phone calls as the first line of contact for the company
- Provide support for U VERSE products
- Maintain positive customer satisfaction and relationship
- Handle inquiries related to service, coverage, features, devices, accessories, repair & troubleshooting, billing, service activations and changes...
Profil kandidáta
- Advanced spoken English B2-C1 level - must have
- Ability to work in 24/7 environment (Afternoon Shift, Night Shift based on the business need)
- Personal interview in Brno is required
- Basic knowledge of communication technology (e.g. INTERNET, TV, PHONE ...)
- Ability to interact with customers on the phone during problem determination process
Nabízíme
- International environment and modern offices
- 5 weeks of vacation
- Intensive training lasting 3 weeks
- Contribution to pension insurance
- Meal tickets
- Sick-days
- Other possible training and development
Kontakt
ManpowerGroup s.r.o.
Mária Matisková
Mária Matisková
ID: 3148033
Posting date: 17.8.2017
2017-08-17
location: Brno - City Position: Customer Support Specialist Company: ManpowerGroup s.r.o.
Basic wage component (gross) and other rewards: 24 - 30 000 CZK + bonuses