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Accounts Receivable Collector with Danish

Praha, Česko

Odpovědět na pozici

Popis pozice

Collect the debts of customers of a given customers portfolio; make sure that the debts are received and that all customer’s payment difficulties are solved; maintain a good relation with the customers.

Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.

Build a close relationship with a portfolio of assigned customers (by phone and email)

Research customer's receivables account delinquency and determine communication method to facilitate payment

Identify, negotiate, implement payment solutions and overcome customer process inefficiencies

Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer

Establish international relationships with departments worldwide (credit, billing, sales, controllership, etc.)

Recognize trends for nonpayment and resolve issues by engaging internal partners

Identify "at risk" customers and engage key contacts (credit and sales) to resolve issues

Build strong customer relationships to ensure world-class Total Customer Experience and win/win outcomes are achieved

Profil kandidáta

Education and Experience Required
- First level university degree with a focus in business or economics or equivalent experience
- Typically 0-2 years of experience

Knowledge and Skills Required:

Good written and verbal communication, negotiation, and conflict resolution skills

Fluent English and Danish language

Basic accounting knowledge and high customer service orientation

Good problem solving, reconciliation skills and ability to work within deadlines

Basic understanding of collection processes and financial concepts

Strong initiative, ability to work independently but also a Team player capable of sharing knowledge

Nabízíme

Flexible time schedule and home office possibilities

25 days holidays

Company Laptop

Meal Voucher

Multisport Card

Discount for Services ( Health, Travel, Leisure, Sport etc..)

Extra Benefits for Training (in-house Excel Training, External Language courses, discount for ACCA and more..)

Multicultural working experience

Kontakt

ManpowerGroup s.r.o.
Eva Picková

Odpovědět na pozici Zpět na všechny nabídky

ID: 3884595 Posting date: 4.3.2020 location: Praha Position: Asistent auditora, Specialista podpory zákazníků Company: ManpowerGroup s.r.o. The job comes from another website or source.