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Accounts Receivable Collector with Danish
Praha, Česko
Popis pozice
Collect the debts of customers of a given customers portfolio; make sure that the debts are received and that all customer’s payment difficulties are solved; maintain a good relation with the customers.
Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.
Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.
- Build a close relationship with a portfolio of assigned customers (by phone and email)
- Research customer's receivables account delinquency and determine communication method to facilitate payment
- Identify, negotiate, implement payment solutions and overcome customer process inefficiencies
- Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer
- Establish international relationships with departments worldwide (credit, billing, sales, controllership, etc.)
- Recognize trends for nonpayment and resolve issues by engaging internal partners
- Identify "at risk" customers and engage key contacts (credit and sales) to resolve issues
- Build strong customer relationships to ensure world-class Total Customer Experience and win/win outcomes are achieved
Profil kandidáta
- Education and Experience Required
- First level university degree with a focus in business or economics or equivalent experience
- Typically 0-2 years of experience
- Knowledge and Skills Required:
- Good written and verbal communication, negotiation, and conflict resolution skills
- Fluent English and Danish language
- Basic accounting knowledge and high customer service orientation
- Good problem solving, reconciliation skills and ability to work within deadlines
- Basic understanding of collection processes and financial concepts
- Strong initiative, ability to work independently but also a Team player capable of sharing knowledge
Nabízíme
- Flexible time schedule and home office possibilities
- 25 days holidays
- Company Laptop
- Meal Voucher
- Multisport Card
- Discount for Services ( Health, Travel, Leisure, Sport etc..)
- Extra Benefits for Training (in-house Excel Training, External Language courses, discount for ACCA and more..)
- Multicultural working experience
Kontakt
ManpowerGroup s.r.o.
Eva Picková
Eva Picková
ID: 3884595
Posting date: 4.3.2020
2020-03-04
location: Praha Position: Asistent auditora, Specialista podpory zákazníků Company: ManpowerGroup s.r.o.
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