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Associate Inside Sales Representative
Medtronic
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
To support our Diabetes Business Unit, we are looking for a full time talented and competitive Inside Sales Specialist.
Tasks for this role will include:
• Responding to inbound web or phone enquiries
• Making proactive outbound calls and contacts via email and digital channels
• Understanding market, customer needs and requirements
• Providing practical advice and support to remove barriers to product and therapy adoption, adherence and retention
• Providing meaningful information and guidance to enhance behaviors and knowledge
• Knowing our products, providing basic product support to our customers
• Generating lists of opportunities to nurture from existing databases
• Performing analysis on progresses and reporting results and highlights on a weekly basis
• Nurturing database and information
• Liaising on regular basis with sales, marketing and customer care team (i.e. he/she routes qualified opportunities to the appropriate sales executives for further development; he/she raises proposals for improvement and further development for the activities he/she leads)
• Supporting new Customer Experience projects; mapping and improving existing and new processes.
Tasks for this role will include:
• Responding to inbound web or phone enquiries
• Making proactive outbound calls and contacts via email and digital channels
• Understanding market, customer needs and requirements
• Providing practical advice and support to remove barriers to product and therapy adoption, adherence and retention
• Providing meaningful information and guidance to enhance behaviors and knowledge
• Knowing our products, providing basic product support to our customers
• Generating lists of opportunities to nurture from existing databases
• Performing analysis on progresses and reporting results and highlights on a weekly basis
• Nurturing database and information
• Liaising on regular basis with sales, marketing and customer care team (i.e. he/she routes qualified opportunities to the appropriate sales executives for further development; he/she raises proposals for improvement and further development for the activities he/she leads)
• Supporting new Customer Experience projects; mapping and improving existing and new processes.
Employee perks, benefits
We offer you a position that brings you in direct contact with patients.
The main responsibilities of this role are:
*reactive and proactive lead management activities
*retention and customer-relationship-building contacts
thus, targeting both patients who are interested in our therapies or who already use a Medtronic product.
In this role, the Inside Sales Specialist contributes improving patients' lives and health outcomes while sourcing new business opportunities.
The main responsibilities of this role are:
*reactive and proactive lead management activities
*retention and customer-relationship-building contacts
thus, targeting both patients who are interested in our therapies or who already use a Medtronic product.
In this role, the Inside Sales Specialist contributes improving patients' lives and health outcomes while sourcing new business opportunities.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Advanced (C1)
Personality requirements and skills
• Minimum of 1 year in a frontline customer support and/or a pre-sales or sales advisory role requiring lead cultivation and management
• Sales attitude & contributing to innovative lead generation initiatives within legal framework
• Proven capability in 'softer selling' skills - must be skilled at "winning trust", "advising" and 'selling to'
• Proven ability and aptitude for providing clear and effective pre-sales advice and support to prospective customers in relation to a complex product or service
• Proven ability to record and present information clearly and in concise, grammatically correct language - both verbally and written
• Health care market, customer needs and requirements as a plus.
• Good analytical skills
• Strong/fluent oral and written language skills
• Strong team player attitude
• Comfortable and proficient using headset and computer simultaneously to navigate between screens and software to required information and customer data, and to input text and data accurately while on-call
• Advantage is experience of CRM/SAP systems and/or Sales Force.com
• Experienced user of MS Office (Word, Excel, Outlook)
• Ability to travel, make field visits and work outside of business hours
• Sales attitude & contributing to innovative lead generation initiatives within legal framework
• Proven capability in 'softer selling' skills - must be skilled at "winning trust", "advising" and 'selling to'
• Proven ability and aptitude for providing clear and effective pre-sales advice and support to prospective customers in relation to a complex product or service
• Proven ability to record and present information clearly and in concise, grammatically correct language - both verbally and written
• Health care market, customer needs and requirements as a plus.
• Good analytical skills
• Strong/fluent oral and written language skills
• Strong team player attitude
• Comfortable and proficient using headset and computer simultaneously to navigate between screens and software to required information and customer data, and to input text and data accurately while on-call
• Advantage is experience of CRM/SAP systems and/or Sales Force.com
• Experienced user of MS Office (Word, Excel, Outlook)
• Ability to travel, make field visits and work outside of business hours
Advertiser
Brief description of the company
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
ID: 3409549
Posting date: 4.6.2018
2018-06-04
location: Prague Position: Administrative Worker, Official, Customer Support Specialist, Sales Representative Company: Medtronic