Customer Service Administrator in the UK - Spanish + French Speaker

Do you speak excellent Spanish and French and are you fluent in English? Why not use these skills to get some international experience in a lovely English town? This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.

You will work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is just 24 km away. You can check out its sophisticated book shops, admire the architecture or enjoy a cup of coffee among local students or local night life. Would you like to go to London for the weekend, perhaps visit one of the famous West End musicals, museums and galleries, or is it football or shopping you feel most passionate about? No problem, the train will take you to the centre of the capital in less than an hour.

Responsibilities:
• Provide assistance to company’s customers and associates who will reach out to you via phone and email
• Assist new customers with their enquires and setting up accounts
• Process and complete administration of payments
• Deal with issues related to the purchase, delivery or return of the products, ASAP re-orders, administration processes such as bonus forms, name changes on accounts, etc.

Our client offers:
• £20,000 gross/year (salary raise opportunities after the probationary period)
• Relocation support (one month in a hotel with breakfast + flight)
• Access to free company products in all kitchen areas and bathrooms and 70% discount if you want to order them home
• Free tea and coffee
• Treats, cakes and chocolate on a variety of occasions
• Regular fruit days
• Fun social events
• Stay active scheme – you can borrow a company bike and go for a ride during lunchtime or have fun with your colleagues, you can borrow all the necessary gear and if feeling nervous about riding a bike, you can to book a free training session with a trainer. And if you fall in love with this means of transport, the company will get you a bike with a large discount :)
• Stay healthy scheme – free flu vaccination, smoking cessation programme with a specialist & contribution of up to £100 towards glasses
• Discounted gym membership
• Personal development plan & training
• Clear progression opportunities accompanied by a salary raise
• Indoor breakout areas that include internet access, TV and game consoles and comfy sofas, outdoor relaxation areas with benches and plants
• Discounts on shopping, cinema, holidays, flights, leisure, health and finance – guaranteed savings on your everyday shopping including all your favourite retailers - Tesco, Sainsbury’s, M&S, Debenhams, Argos, B&Q, TopShop, Apple and more
• Pension contribution

Contract: Permanent, 3-month probation period, 1-month notice period
Working hours: 9.45am – 6pm (37.5 hours a week), 45 minutes lunch, 22 days holiday + 8 UK bank holidays
Interview process: 2 rounds, Skype
Starting date: ASAP

Other unlisted areas

American company with European headquarters based near Cambridge. Their products are designed for people who love healthy lifestyle.