How can we help you?

Business Support with Italian

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Do you speak Italian and English? Use these language skills in a B2B role where you will coordinate between the clients and other departments. This is a more complex role than regular customer support where you resolve the issue while on the call with the customer.

You will be part of an international team so there is no need to speak Czech/Slovak, English is the language for internal communication.

What does the job entail?

You will coordinate between Italian speaking clients and internal teams in the Czech Republic and abroad (e.g. technical support, logistics, product managers, sales, field service teams) using multiple channels to provide full support to both sides regarding questions and issues related to pricing, orders, product availability, delivery times, etc. You will monitor and invoice service orders where required and create and maintain service contracts in SAP.

Employee perks, benefits

What does the job entail?

5 weeks of holidays + 3 sick days
Regular salary reviews
Meal vouchers
Internal trainings, ACCA
Language courses
Wellbeing programme
Open company culture
Regular fruit days
Flexipass vouchers OR MultiSport card
Pension contribution

Company on whose behalf the position is being filled

Other administrative and support service activities

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Italian - Upper intermediate (B2)

Personality requirements and skills

The ideal candidate will:

Be able to speak and write Italian at B2/C1 level and be fluent in English
Have experience in a similar role but we are happy to meet fresh graduates as well :)
Have great communication skills and customer focused personality
Be based in Brno and eligible to work in the Czech Republic


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Starobrněnská 8
60200 Brno
ID: 4142656  Posting date: 16.8.2021