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Flights Consultant with Serbian/Croatian (start 1st November)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Do you speak excellent Serbian/Croatian and fluent English? Do you love travelling and interacting with customers who want to travel? Do you love not only to communicate with people via phone, but also doing paperwork? This position is perfect for a fresh graduate or an experienced professional who doesn’t mind going back into a junior role. The position is at the office situated in Brno, but after six months, it is possible to work partially from home.

Your tasks will be:
• Doing general flight reservation
• Providing information about the company products and services
• Helping passengers with check-in
• Managing accounts for the frequent flyers
• Supporting Travel Agencies
• Communicating via phone, chat, and email

Employee perks, benefits

The offer includes:
• Performance based bonus up and guaranteed salary increases
• Very high discounts on flight tickets for you and your close ones
• Modern and multinational environment, offices in the centre of Brno
• Lunch vouchers, flexible benefits, team building activities, variety of trainings
• Multisport card
• Friendly atmosphere at the workplace
• Candidate, who can start on the 1st November

Location: Brno, Czech Republic
Working hours: 8-hour shifts (8:30-17:00), no weekend shifts
Starting date: Negotiable
Recruitment process: Phone language check + video interview + Test (all done remotely)

Information about the selection process

We are looking for:
• Excellent written and verbal communication skills in Serbian/Croatian, fluent English
• Positive and ‘can do’ attitude
• Customer oriented individual
• Advanced PC user
• Possibility to work remotely after 6 months

Company on whose behalf the position is being filled

Other administrative and support service activities

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Serbian - Upper intermediate (B2) and Croatian - Upper intermediate (B2)


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 4163000  Posting date: 16.9.2021