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Zástupce zákaznického servisu / Customer Service Specialist
SIMPLEX RECRUITMENT LIMITED
Place of work
Brno, Brno - City
Brno, Brno - City
Contract type
full-time
full-time
Wage (gross)
€1000 - €1500
€1000 - €1500
Information about the position
Job description, responsibilities and duties
Tasks:
• Phone contact with customer (support and advice).
• Price negotiations.
• Active promotion of company product portfolio and participation in launching new products into the market.
• Building, maintaining and developing positive business relationships with customers.
• Conducting continuous market research, planning, active acquisition of information about potential customers and their needs.
• Monitoring sales process, delivery deadlines as well as payments.
• Cooperation with Supply Chain department.
• Keeping records of cooperation with customer in ERP programme.
• Regular communication with Project Managers, supporting their projects.
• Achieving designated business goals.
• Participation in key customers’ visits.
• Caring for professional image of the company.
• Translations.
• Providing events management support.
• Providing administrative support for Sales Office.
Requirements:
• Higher education.
• Minimum one year of professional experience in the field of customer service.
• Very good command of English, Czech and Slovak languages.
• Professional attitude.
• Self-reliance, diligence, efficiency, goal driven personality.
• Excellent ability to organize own work.
• Excellent interpersonal and communication skills as well as personal culture.
• Practical skills in aspect of using ERP programme at work.
• Ability to learn quickly, analytical thinking.
• Phone contact with customer (support and advice).
• Price negotiations.
• Active promotion of company product portfolio and participation in launching new products into the market.
• Building, maintaining and developing positive business relationships with customers.
• Conducting continuous market research, planning, active acquisition of information about potential customers and their needs.
• Monitoring sales process, delivery deadlines as well as payments.
• Cooperation with Supply Chain department.
• Keeping records of cooperation with customer in ERP programme.
• Regular communication with Project Managers, supporting their projects.
• Achieving designated business goals.
• Participation in key customers’ visits.
• Caring for professional image of the company.
• Translations.
• Providing events management support.
• Providing administrative support for Sales Office.
Requirements:
• Higher education.
• Minimum one year of professional experience in the field of customer service.
• Very good command of English, Czech and Slovak languages.
• Professional attitude.
• Self-reliance, diligence, efficiency, goal driven personality.
• Excellent ability to organize own work.
• Excellent interpersonal and communication skills as well as personal culture.
• Practical skills in aspect of using ERP programme at work.
• Ability to learn quickly, analytical thinking.
Company on whose behalf the position is being filled
Chemical industry, manufacture of pharmaceutical products
A Pan-European distributor of engineering plastics and standard polymers serving customers throughout Europe, part of a global group of companies.
A Pan-European distributor of engineering plastics and standard polymers serving customers throughout Europe, part of a global group of companies.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
Czech - Proficiency (C2) and English - Proficiency (C2) and Slovak - Proficiency (C2)
Other knowledge
SAP - Basic
Advertiser
Brief description of the company
International Recruitment Consultancy dedicated to the Plastics Industry.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3103688
Posting date: 15.6.2017
2017-06-15
location: Brno - City Position: Customer Support Specialist, Distribution Clerk, Sales Officer Company: SIMPLEX RECRUITMENT LIMITED
Basic wage component (gross) and other rewards: €1000 - €1500