CX Order Taking Senior Specialist AU,CH

AB InBev

Place of work
Prague, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

At AB InBev, Challenge Accepted isn’t just a phrase; it’s an attitude! That’s because we’re the world’s largest brewer, with iconic brands like Stella Artois, Corona and Samson.

We’re a team of curious individuals who see every challenge as a new opportunity to do something incredible. We’re resourceful people who thrive under pressure and take ownership of our success. Because we’re owners, we take results personally. We dream big, take on new challenges and push the boundaries of what’s possible.

Our international team of 700 Logistics, HR and Finance specialists are always looking for new ways to refresh and create products, build stronger brands and have a positive impact on consumers and the communities where we live and work.

The challenge:
• Gather all incoming orders from customers via e-mail/EDI/B2B portal/other channels for Austria, Switzerland
• Coordinate order related problem resolutions (out of stock, delivery delays, product quality issues etc.)
• Support the creation of new ways of order management (EDI, digital etc.)
• Adjust orders based on input from the business
• Provide support to other team members (task follow up, accurate training, project support, mentorship and coordination)

Employee perks, benefits

What you can expect from us:
In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentorship you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.

If this sounds like the incredible opportunity you’ve been waiting for, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1) and German - Advanced (C1)

Personality requirements and skills

Who we’re looking for:
• Proficient written and spoken knowledge of English and German
• 1year of experience in a customer-facing role
• Start-up Attitude
• Assertiveness and good communication skills
• Excellent analytical and problem-solving skills

Advertiser

Brief description of the company

At AB InBev, Challenge Accepted isn’t just a phrase; it’s a mindset. That’s because we’re the world’s largest brewer, with iconic brands like Stella Artois, Corona and Samson.

We’re a team of curious individuals who see every challenge as a new opportunity to do something incredible. We’re resourceful people who thrive under pressure and take ownership of our success. Because we’re owners, we take results personally. We dream big, take on new challenges and push the boundaries of what’s possible. You will treat incoming orders from customers according to the order process definitions to ensure delivering and invoicing according to agreed SLA´s.

Our international team of 500 Logistics, HR and Finance specialists are always looking for new ways to refresh and create products, build stronger brands and have a positive impact on consumers and the communities where we live and work.

Company address

Ab Inbev

Prague

Contact

E-mail: send CV
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ID: 3931207  Datum zveřejnění: 30.6.2020