Junior Warranty Claims Specialist with German (Automotive)

Accenture Services, s.r.o.

Place of work
Contract type
Salary offered (gross)

Information about the position

Job description, responsibilities and duties

Do you have a great reading and writing skills in German and English?
Would you like to be in a daily contact with clients/dealers/customers?
Are you eager to gain new experience in the international environment within Automotive and Warranty processes?
If yes, you´re the candidate we´re looking for.

*As a Junior Warranty Claims Specialist you will be responsible for a daily contact with our automotive client’s dealership and repairers through a custom digital platform.
*You will do a verification and analysis of warranty claims based on a training and certification in client’s warranty claims processes (provided by Accenture), and also other available internal resources (catalogs, sales information etc.).
*Also you will be a point of contact for the German speaking countries when solving issues. Running queries and documentation is part of the support process for the client and its dealers.
*If required you will be responsible for training and coaching new joiners as well.

Employee perks, benefits


Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

*Communicative English and German (mainly written and reading skills on level B2, communication can be passive)
*Data processing accuracy, detail oriented and ability to evaluate/research a warranty claim
*Organized, timely, pro-active and highly productive
*Attention to detail and ability to multi-task
*Experience in Warranty is preferred but not required
*Good PC skills

Req. Code : 00405145
Division/Department : Accenture


Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 an more employees

Company address

Accenture Services, s.r.o.
Bucharova 8
15800 Prague
ID: 2739257   Datum zveřejnění: 27.9.2016  
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