Cash Collections Specialist with German and English

Accenture Services, s.r.o.

Place of work
Contract type
Salary offered (gross)

Information about the position

Job description, responsibilities and duties

The Junior Cash Collections Specialist will be responsible for processing accounts receivable transactions mainly cash collections activities (direct and indirect), customer queries and dispute resolution activities, billing, posting customer payments, gathering and analyzing financial information, etc.
• Analyze customer account balances
• Investigate and resolve customer issues
• Correspond and negotiate with customers (direct contact over the phone and also by e-mail)
• Write off uncollectible balances
• Research and process disputes/deductions
• Receive and respond customer requests and inquiries
• Maintain bad debt reserves & allowances
• Prepare Accounts Receivable reporting
• Assess New Customer Credit Risk
• Monitor Existing Customer & Portfolio Credit Risk
• Maintain customer master data structure


Employee perks, benefits

– 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Advanced level of German and English (both written and spoken)
• Strong communication skills (both spoken and written)
• Previous accounting experience/studies (in particular AR) is advantage
• Responsibility and accuracy in the completion of received tasks
• Good team player
• Ability to solve urgent matters and work under pressure
• Flexibility, especially in the period of month/quarter/year-end closing
• Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)
• Microsoft Office skills

Req. Code : 00339239
Division/Department : Accenture BPO


Brief description of the company

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Number of employees

1000 an more employees

Company address

Accenture Services, s.r.o.
V Parku 12
148 00 Praha 4
ID: 2979775   Datum zveřejnění: 18.3.2017  
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