Warranty Claims Validator w/ Spanish & Portuguese

Accenture is a leading global professional services company, providing a broad
range of services and solutions in strategy, consulting, digital, technology and
operations. Combining unmatched experience and specialized skills across more
than 40 industries and all business functions – underpinned by the world’s
largest delivery network – Accenture works at the intersection of business and
technology to help clients improve their performance and create sustainable
value for their stakeholders. With more than 425,000 people serving clients in
more than 120 countries, Accenture drives innovation to improve
the way the world works and lives

WARRANTY CLAIMS VALIDATOR W/ SPANISH & PORTUGUESE 00608354

JOB SPECIFICATION:

An international warranty team seeks a Spanish and Portuguese speaker who would
like to start or deepen his/her experience in the warranty validation field by
taking up the role of Warranty Claims Validator providing warranty services to a
prominent client within automotive industry.

The main objective of the role is the verification and analysis of warranty
claims, maintenance of quality and service standards in support of the
contracted Service Level Agreement. The role generally entails usage and
learning of client-specific software.

RESPONSIBILITIES:

* Verification of warranty claims based on available information from
Dealership (repair center)
* Analysis of external resources (e.g. Technical bulletins, parts catalogs,
Approvals) to support the claim
* Documenting and adding comments (e.g. to return claim back to dealership to
clarify discrepancies)
* Assess warranty claims based on information found

REQUIREMENTS:

Since the opening is an entry level job, we put emphasis on your attitude rather
than specific knowledge or experience. We just expect you to:

* Fluent knowledge of Spanish, advanced level of English and Portuguese
* Be willing to learn new things
* Have high school diploma
* Possess good communication skills (be able to build, maintain and enhance
professional relationships with clients and others)
* Have Data processing accuracy, be detail oriented, and able to
evaluate/research a warranty claim
* Be stress resistant
* Be able to work efficiently within a team
* Have knowledge of warranty processes or mechanical knowledge of machinery (an
advantage, not mandatory)
* Be computer literate (Outlook, Excel, Access)

WE OFFER:

* Position in the world’s leading global company
* Professional growth based on performance
* Continuous training
* Wide range of benefits – 5 weeks of holiday, meal vouchers,
recreation/wellness vouchers, pension/life insurance etc.

HOW TO APPLY:

If you are interested in working with us please send us your resume and short
application letter.

By providing us your personal data in your CV, you have allowed Accenture to
process and file your CV in the HR database. Your personal data will be used for
the internal HR needs of Accenture only.
At the same time you confirm herewith that the personal data as stated in the CV
you have sent to us is true and accurate.

INFORMATION ABOUT THE VACANCY

JOB LOCATION

Plynární 1617/10, 170 00  Praha-Holešovice, Czech Republic

EMPLOYMENT TYPE

Full-time work

TYPE OF EMPLOYMENT

Employment contract

DURATION OF EMPLOYMENT

Permanent

BENEFITS

Bonuses, discount on company products / services, notebook, contributions to the
pension / life insurance, meal tickets / catering allowance, holidays 5 weeks,
educational courses, training, cafeteria, refreshments on workplace, sick day

REQUIRED EDUCATION

Secondary education or professional training with a school-leaving exam

REQUIRED LANGUAGES

English (intermediate), spanish (advanced), portuguese (intermediate)

POSTED BY

Accenture

The vacancy is suitable for graduates.

Suitable for the physically challenged. Attendance required –
handicapped-accessible building. Suitable for: Wheelchair bound.

 

 

CONTACT

ACCENTURE
Veronika Langrova