Technical Customer Support with German

ADECCO spol.s r.o.

Place of work
Brno, Czechia
Contract type
Start date
by agreement
Wage (gross)
32 000 - 36 000 Kč/month

Information about the position

Job description, responsibilities and duties

Are you inquisitive, keen on problem-solving, not afraid to communicate with customer in German language?
What about working in a great team, in a global company offering interesting benefits?

Are you in?
Great, stay tuned and continue reading...

What are your responsibilities:
- providing technical support to B2B/B2C customers by using effective communication, listening and comprehension skills
- answering questions and solving problems via phone, email and chat
- analysing and correcting product issues
- fully documenting customer interactions
- collaborating with fellow technical agents and supervisor to solve complex problems

Your qualifications:
- experience in a technical or customer service environment
- advanced level of English (B2) and German (C1), both verbal and written.
- customer first service orientation
- communication skills (listening, providing clear and concise information)
- solid professional work behavior (attendance, teamwork, time management)
- intermediate level skills in Microsoft business applications including Word, Excel and Outlook

Employee perks, benefits

- motivating salary and bonuses
- opportunity for professional growth
- 5 weeks of vacation + 5 sick days
- free language courses
- Multisport card
- contribution to pension and life insurance
- catering allowance

Information about the selection process

Are you interested in this job offer? Great, I will be looking forward to your CV. My email address is [email protected]!


Company on whose behalf the position is being filled

Other administrative and support service activities

international company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate

ID: 3944552  Datum zveřejnění: 31.7.2020  Spodní hranice mzdy (brutto): 32 000 Kč/month