Customer Support with English

ADECCO spol.s r.o.

Place of work
Brno, Czechia
Contract type
full-time
Start date
Ihned
Wage (gross)
From 28 000 Kč/month

Information about the position

Job description, responsibilities and duties

We need:
• Advanced spoken English B2 level and higher
• Technical experience is nice, but not necessary
• Be flexible and don’t be afraid working night shifts every now and then
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative

The job role:
• First point of contact for customer incoming calls
• Deal with customer queries in a timely manner
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies

Employee perks, benefits

We offer:
• Full-time unlimited contract
• Meal vouchers of the value of 90 CZK
• Salary from 27 550 CZK/month, based on experience and language skills
• 25 days off
• Working in an international company
• Fully paid comprehensive training
• Annual bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees

Company on whose behalf the position is being filled

Other administrative and support service activities

Our client provides a premiere bundle of advanced TV services, high speed internet, and digital home phone.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

Recruitment agency

Number of employees

50-99 employees

Company address

ADECCO spol.s r.o.

Brno
http://www.adecco.cz

Contact

Kontaktní osoba: Markéta Trinder
E-mail: poslat životopis
ID: 4056604  Datum zveřejnění: 6.4.2021  Spodní hranice mzdy (brutto): 28 000 Kč/month