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Customer Representative with English
ADECCO spol.s r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Start date
ihned
ihned
Wage (gross)
30 000 - 40 000 Kč/month
30 000 - 40 000 Kč/month
Information about the position
Job description, responsibilities and duties
Our client is looking for communicative and customer oriented English speakers without any other significant experience.
You will be providing service to the millions of customers using our client’s services – a premiere bundle of advanced TV services, high speed internet, and digital home phone.
We need:
• Advanced spoken English B2 level and higher
• Technical experience is nice, but not necessary
• Be flexible and don’t be afraid working night shifts every now and then
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative
The job role:
• First point of contact for customer incoming calls
• Deal with customer queries in a timely manner
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies
If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!
Looking forward to talking to you!
You will be providing service to the millions of customers using our client’s services – a premiere bundle of advanced TV services, high speed internet, and digital home phone.
We need:
• Advanced spoken English B2 level and higher
• Technical experience is nice, but not necessary
• Be flexible and don’t be afraid working night shifts every now and then
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative
The job role:
• First point of contact for customer incoming calls
• Deal with customer queries in a timely manner
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies
If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!
Looking forward to talking to you!
Employee perks, benefits
We offer:
• Full-time unlimited contract
• Meal vouchers of the value of 90 CZK
• 25 days off
• Working in an international company
• Fully paid comprehensive training
• Annual bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees
• Full-time unlimited contract
• Meal vouchers of the value of 90 CZK
• 25 days off
• Working in an international company
• Fully paid comprehensive training
• Annual bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees
Company on whose behalf the position is being filled
Telecommunications
Multinational client offering telecommunication service to their customers
Multinational client offering telecommunication service to their customers
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
Follow-up/Higher Professional Education
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Recruitment agency
Number of employees
50-99 employees
ID: 4150894
Datum zveřejnění: 27.8.2021
2021-08-27
lokalita: Brno Pozice: Call Operator Společnost: ADECCO spol.s r.o.
Spodní hranice mzdy (brutto): 30 000 Kč/month