Technical Customer Support (Dutch & English) - ideal for graduates

Are you technically savvy, customer-friendly, and fluent in both Dutch and English? Then we want you!

We're looking for an enthusiastic Technical Customer Support Specialist to join our team in Brno, Czech republic. In this role, you'll be the first point of contact for our customers in the Netherlands and abroad. You'll assist them in resolving technical issues with our products and services.

What will you do?
• Answer technical questions via phone, email, and chat (Dutch & English)
• Troubleshoot problems with our products and services
• Guide customers through our documentation and knowledge base
• Escalate complex issues to the development team
• Ensure the accuracy of technical information

What do you bring to the table?
• A technical degree or demonstrably strong technical knowledge
• Excellent communication and interpersonal skills in Dutch and English
• Problem-solving skills and analytical thinking
• Customer focus and a service-oriented mentality
• Excellent computer skills

What do we offer?
• Wage 40 000 - 42 000 CZK
• sign on bonus 38 000 CZK, paid after the trial period
• 5 weeks of vacation, 9 additional days off
• Multisport card partially paid by the employer
• Monthly contribution for health, sports, travel and wellness
• Beautiful, modern office space in the very centre of Brno
• Life & Pension insurance contribution
• The opportunity to grow and learn as internal mobility is highly supported
• A pleasant working atmosphere in an informal team
• Annual bonuses based on financial results
• Yearly salary increases

Are you the Technical Customer Support Specialist we're looking for? Apply now!