Client Service Representative for Dutch speaking client

Automatic Data Processing, Inc. (Nasdaq: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions.

Leveraging over 65 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.

Our present in the Czech market is since 2005 and we are a fast-growing branch of ADP Global with up to 1000 employees in Czech Republic.

Role in terms of tasks

We are currently looking for an additional Client Service Representative for our Dutch team in Prague. This is a great opportunity for you if you enjoy working with customers and resolving issues. You will get the chance to manage your own work load by following procedures agreed with the clients. If you are looking for a team that will value your expertise and reward you with development and career progression, then this is an opportunity for you!
As a Client Service Representative with Dutch you will be responsible for fast and accurate information or help upon requests coming via phone, email or internal system to the employees of ADP's Dutch speaking clients. You will get the opportunity to develop your skills in communication, customer services and your knowledge regarding payroll legislation for the Netherlands as full training will be provided.

What will you be doing?
• Respond to inquiries on a specific problems with a payroll or/and related issues;
• Be an administrative support for a payroll team (reporting, preparing analysis, translating documents etc.)
Who are we looking for?
At ADP we are driven by your success. We engage talents with a huge appetite for learning and attention to details, passionate for service excellence and willing to stay and develop their career with us.
• Dutch (B2) and conversational level of English
• Experience in customer service
• Experience in SSC is an advantage
We offer
• Continuous training and opportunities for development
• Friendly international environment
• Competitive salary and annual bonus opportunity
• 5 weeks of paid vacation per year
• Pension plan
• Leisure time benefits (MultiSport Benefit Card), language courses on site
• Meal tickets (100% paid by ADP), free beverages
• Engagement activities - company events, etc.

Are you interested? Apply now!

What we are looking for

• We require that you are a proactive and professional individual, with experience in Shared Service Centre environment (client services, etc.)
• You will pride yourself on your excellent communication skills, with the ability to speak fluently in Dutch and English language.
• We value your ability to build relationships with both internal and external stakeholders.
• You will be a team player, have good analytical skills, and be deadline focused and capable of multi-tasking.

We offer

• Friendly international environment
• Trainings and further career development
• Payroll training
• Competitive salary and an annual bonus
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
• Meal tickets
• Free beverages
• Engagement activities

At ADP, you will have the potential to continually progress, within one global organization.
Please submit your application via After receiving your application we will reach out to you to schedule a phone interview.


Ready to #reimagine work? Our latest opportunities
ID: 2971003   Datum zveřejnění: 12.5.2017