IT Service Desk with German language

Information about the position

  • Place of work: South Moravian Region, Czechia
  • Wage (gross): 40 000 - 45 000 Kč/month
  • Contract type: full-time

Základní informace

Would you like to work for international company and develop your skills in IT? Do you want use German and also English language? Are you patient and reliable, person?

Then the vacancy is right for you!

Successful company in city center Brno is looking for suitable candidates for:


Náplň práce

  • Ensure all incidents and requests reported to the Service Desk.
  • Minimise the impact of incidents by resolving first time when possible.
  • Involve appropriate IT resources in incidents and requests.
  • Ensure all major incidents and changes that affect multiple users.
  • Communicated to the business in a professional manner.
  • Maintain a high level of customer awareness.
  • Escalate incidents and / or requests to the Service Desk Team Leader.


  • Secondary/University education.
  • Fluent knowledge of German language.
  • Communication level of English language.
  • Customer focused and service orientated.
  • Excellent interpersonal skills required; able to work well in the overall team
  • Knowledge of Windows 7, Microsoft Office
  • Overview of Active Directory, desktop and laptop hardware, software deployment technologies, McAfee antivirus is advantage.
  • Understanding of how IT infrastructure components support the business.
  • Pro-active style
  • Positive attitude
  • ITIL support and delivery processes.


  • 5 weeks of vacation.
  • Meal vouchers.
  • Multisport card.
  • Mobile phone.
  • Company laptop.
  • Pension insurance.
  • Language courses.
  • Training opportunities (technical, soft-skills).
  • Career growth possibilities.
  • Friendly working environment.
  • Teambuilding and company events.
  • Modern and spacious workplace.

Další informace

Are you interested in this position? If so, send us your resume to e-mail address [email protected] are looking forward to meeting you!

Company address

Advantage Consulting, s.r.o.
Orlí 36
60200 Brno


Send CV to the company

ID: 3963190  Datum zveřejnění: 7.9.2020  Spodní hranice mzdy (brutto): 40 000 Kč/month