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IT Service Desk with english and german
Advantage Consulting, s.r.o.
Place of work
Brno-City District, Brno, Czechia
Brno-City District, Brno, Czechia
Contract type
full-time
full-time
Wage (gross)
45 000 - 50 000 Kč/month
45 000 - 50 000 Kč/month
Information about the position
Job description, responsibilities and duties
*Internal support of IT users.
*Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
*Separate resolution of our users' problems.
*Maintenance of operational databases and knowledge documentation.
*Support for the introduction of new IT technologies.
*Cooperation on global IT projects.
*Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
*Separate resolution of our users' problems.
*Maintenance of operational databases and knowledge documentation.
*Support for the introduction of new IT technologies.
*Cooperation on global IT projects.
Employee perks, benefits
*Interesting work in an international but compact and friendly IT team.
*Interesting salary evaluation.
*Single shift operation (Monday-Friday) with a flexible approach to working hours.
*Home office.
*Annual premium.
*5 weeks of vacation.
*Pension insurance.
*Meal vouchers.
*Company laptop and mobile phone.
*Interesting salary evaluation.
*Single shift operation (Monday-Friday) with a flexible approach to working hours.
*Home office.
*Annual premium.
*5 weeks of vacation.
*Pension insurance.
*Meal vouchers.
*Company laptop and mobile phone.
Information about the selection process
Are you interested in this position?
If so, send us your resume to e-mail address [email protected].
We are looking forward to meeting you!
If so, send us your resume to e-mail address [email protected].
We are looking forward to meeting you!
Company on whose behalf the position is being filled
Other unlisted areas
Support
Support
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Personality requirements and skills
*High school/university education.
*Intermediate knowledge of the German language.
*Intermediate knowledge of the English language.
*Previous experience in service desk or second level support.
*Good communication skills, customer approach, ability to work in a team.
*Experience in ITIL and project management.
*Analytical thinking ability and willingness to learn new things.
*Intermediate knowledge of the German language.
*Intermediate knowledge of the English language.
*Previous experience in service desk or second level support.
*Good communication skills, customer approach, ability to work in a team.
*Experience in ITIL and project management.
*Analytical thinking ability and willingness to learn new things.
Advertiser
Brief description of the company
Recruitment agency providing consultancy and comprehensive services in the field of human resources. To see the offer of current job opportunities visit www.acjobs.cz.
Our recruitment agency provides services and advice on recruitment, Assessment Center and personnel audit.
We look forward to possible cooperation with you.
Our recruitment agency provides services and advice on recruitment, Assessment Center and personnel audit.
We look forward to possible cooperation with you.
Number of employees
50-99 employees
ID: 4424219
Datum zveřejnění: 13.9.2022
2022-09-13
lokalita: Brno - City Pozice: Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist, Service Engineer Společnost: Advantage Consulting, s.r.o.
Spodní hranice mzdy (brutto): 45 000 Kč/month