IT Support Technician with Czech and English

Amazon Logistic Prague s.r.o.

Place of work
Prague
Contract type
full-time
Start date
01.12.2017

Information about the position

Job description, responsibilities and duties

Amazon.com in Prague office is looking for IT Support Technician to join existing IT team. You must have a good understanding of computer systems, has to demonstrate willingness to learn new technology and has to have good communication skills

KEY RESPONSIBILITIES
* To provide a 1st and 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance.
* To act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.
* To audit, support and execute change management requests as required (which does include out of hours work).
* To carry out ad-hoc requests as and when required.

BASIC QUALIFICATION
* 1st Line support and service desk experience (1 year minimum)
* LAN, WAN and Wireless support experience and knowledge
* Holds an understanding of core internet technologies - DHCP, DNS, TCP/IP
* Experience with Windows operating systems
* Experience in hardware support, fault finding and troubleshooting
* Positive, ‘can do’ attitude with a friendly and personable demeanor.
* Excellent communication (oral and written), interpersonal, organizational and presentation skills, both in Czech and English language

PREFERRED QUALIFICATION
Ideally you will be degree educated and hold professional qualification relating to IT technologies and be able to meet the basic qualification requirements.

Employee perks, benefits

* Chance to work with state of the art technology
* Opportunity to develop your career in many possible paths, both technical and people management
* Standard working week, no shifts

Information about the selection process

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and
Czech - Upper intermediate (B2)

Number of years of experience

1

Personality requirements and skills

* 1st Line support and service desk experience (1 year minimum)
* LAN, WAN and Wireless support experience and knowledge
* Holds an understanding of core internet technologies - DHCP, DNS, TCP/IP
* Experience with Windows operating systems
* Experience in hardware support, fault finding and troubleshooting
* Positive, ‘can do’ attitude with a friendly and personable demeanor.
* Excellent communication (oral and written), interpersonal, organizational and presentation skills, both in Czech and English language

Advertiser

Brief description of the company

Amazon je mezinárodní společnost působící v oblasti internetového obchodu se sídlem ve Spojených státech amerických, Seattle, Washington. Usilujeme o to, abychom se stali největším on-line prodejcem ve světě. Ve třetím kvartálu roku 2015 Amazon plánuje otevřít druhé logistické centrum v Dobrovízi. Nové distribuční centrum pomůže Amazonu zvládnout současné a budoucí požadavky zákazníků a zajistit pro ně vysokou úroveň služeb, na kterou jsou zvyklí.

Company address

Amazon
U Trati 216
252 61 Dobrovíz
ID: 2784669   Datum zveřejnění: 17.10.2017