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B2B Account Specialist with English
Amazon /Slovakia/ s.r.o.
Place of work
Bratislava, Slovakia
Bratislava, Slovakia
Contract type
full-time
full-time
Wage (gross)
From 1.150 EUR
From 1.150 EUR
Information about the position
Job description, responsibilities and duties
Amazon aims to build the largest and most innovative Business-to-Business (B2B) marketplace in the world. Amazon is making a strategic investment in B2B and this is a great opportunity to help shape the future!
We are a business development organization, driving growth for over 2 million Amazon sellers. Our Amazon Business team is responsible for accelerating sales growth and expanding selection for our business customers, by attracting B2B sellers and promoting B2B feature adoption among the existing seller base across the Europe.
As an Account Specialist in this international team, you will play a key role improving customer experience by working with Sellers to ensure that we are providing the best B2B invoicing experience. This will require auditing invoices from Sellers across the world, building reporting, then working with other internal teams and stakeholders to help educate Sellers on how to improve their invoicing experience for customers.
Roles and Responsibilities
· Audit Seller invoices to assess quality and spot issues
· Build metrics and reporting
· Help educate and inform Sellers
· Gather feedback and help drive customer satisfaction
· Work closely with Account Management, Product Management, Finance, Support teams and other key internal Amazon stakeholders.
We are a business development organization, driving growth for over 2 million Amazon sellers. Our Amazon Business team is responsible for accelerating sales growth and expanding selection for our business customers, by attracting B2B sellers and promoting B2B feature adoption among the existing seller base across the Europe.
As an Account Specialist in this international team, you will play a key role improving customer experience by working with Sellers to ensure that we are providing the best B2B invoicing experience. This will require auditing invoices from Sellers across the world, building reporting, then working with other internal teams and stakeholders to help educate Sellers on how to improve their invoicing experience for customers.
Roles and Responsibilities
· Audit Seller invoices to assess quality and spot issues
· Build metrics and reporting
· Help educate and inform Sellers
· Gather feedback and help drive customer satisfaction
· Work closely with Account Management, Product Management, Finance, Support teams and other key internal Amazon stakeholders.
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
· High attention to detail
· Ability to thrive in an ambiguous environment
· Sound business judgment, proven ability to influence others
· Highly organized and results oriented
· Strong analytical skills including Microsoft Excel
· Additional European language would be an advantage (DE/FR)
· Ability to thrive in an ambiguous environment
· Sound business judgment, proven ability to influence others
· Highly organized and results oriented
· Strong analytical skills including Microsoft Excel
· Additional European language would be an advantage (DE/FR)
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 3630260
Datum zveřejnění: 27.3.2019
2019-03-27
lokalita: Bratislava Pozice: Account Manager, Administrative Worker, Official, Business Analyst, Customer Support Specialist, Distribution Clerk Společnost: Amazon /Slovakia/ s.r.o.
Základní složka mzdy (brutto) a další odměny: From 1.150 EUR