B2B Account Specialist with English (Ref. No.: 822069 )

Place of work
Bratislava, Slovakia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Amazon aims to build the largest and most innovative Business-to-Business (B2B) marketplace in the world. Amazon is making a strategic investment in B2B and this is a great opportunity to help shape the future!

We are a business development organization, driving growth for over 2 million Amazon sellers. Our Amazon Business team is responsible for accelerating sales growth and expanding selection for our business customers, by attracting B2B sellers and promoting B2B feature adoption among the existing seller base across the Europe.

As an Account Specialist in this international team, you will play a key role improving customer experience by working with Sellers to ensure that we are providing the best B2B invoicing experience. This will require auditing invoices from Sellers across the world, building reporting, then working with other internal teams and stakeholders to help educate Sellers on how to improve their invoicing experience for customers.

Roles and Responsibilities
· Audit Seller invoices to assess quality and spot issues
· Build metrics and reporting
· Help educate and inform Sellers
· Gather feedback and help drive customer satisfaction
· Work closely with Account Management, Product Management, Finance, Support teams and other key internal Amazon stakeholders.

Salary information

From 1.150 EUR

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

· High attention to detail
· Ability to thrive in an ambiguous environment
· Sound business judgment, proven ability to influence others
· Highly organized and results oriented
· Strong analytical skills including Microsoft Excel
· Additional European language would be an advantage (DE/FR)

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 an more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
Slovakia
http://www.amazon.jobs

Contact

Contact person: Michal Pistovcak
E-mail: send CV
ID: 3630260   Datum zveřejnění: 27.3.2019   Základní složka mzdy (brutto) a další odměny:   From 1.150 EUR